Volkswagen opens Express Service facility in Gurgaon

After recently opening its first Express Service Facility in Coimbatore, Volkswagen India has formally launched a similar service in Gurgaon as well. The Volkswagen Gurgaon dealership is equipped with 29 bays for servicing mechanical parts and conducting body repairs, and the facility can service approximately 1,600 cars a month.

Chennai is next in line to get this facility, though it remains to be seen if the plans have been affected by the recent floods. VW will launch the service in more cities over the next 12 months. The express service program is specific to the periodic / routine maintenance of the cars and is aimed at reducing downtime and increasing the efficiency of the technicians. The express service can be availed of with no additional cost to customers.

Toyota has been offering a similar service, wherein cars are serviced within 1 hour through the express maintenance (EM60) service.