HDFC ERGO launches Overnight Vehicle Repair Service

HDFC ERGO General Insurance Company has launched an Overnight Vehicle Repair Service for private cars and taxis. It will enable customers to get their cars repaired during the night, thus reducing vehicle downtime during the day. 

Usually, customers have to devote most of the day getting their broken car to the service centre and then travelling to work by an alternate mode of transport. According to the company, cars will be towed away for repairs after regular commuting hours and will be delivered back to the customer's doorstep, ensuring that the vehicle will be ready to be used the next day. This will reduce the hassle of driving the car to the workshop or even getting it towed.

In order to avail this service, customers will have to register a claim and share photos of the damaged vehicle with HDFC ERGO. The service is available for minor repairs only. Further, customers opting for this service will be given priority on a first-come-first-serve basis at designated workshops.

The Overnight Vehicle Repair Service is currently available in Delhi, Gurgaon, Mumbai, Nagpur, Pune, Surat, Vadodara, Ahmedabad, Jaipur, Hyderabad and Chennai. It will be available in more cities in the near future.