Facing constant clutch pedal issues with my Tata Harrier

Please help me with your advice, guidance, recommendations. I don't want to continue with this car anymore.

BHPian Livnletcarsliv recently shared this with other enthusiasts.

I purchased a Tata Harrier XZ in Jan 2020. It has done 31043 km on the Odo.

Coming to the actual problem, my clutch pedal is dead AGAIN while driving (for the third time). And it is the same issue of clutch fluid/oil hose cut. I was struck in the middle of the road AGAIN with my family. This is endless.

• The first time it happened was in July 2020. It was fixed in SRT Tata, Coimbatore. The reason for the cut was a rupture, which was a design flaw.

• The second time it happened was in Feb 2021. It was fixed in Lakshmi Tata, OMR, Chennai. The reason for the cut was rupture (However they say that it was rat-bite which doesn't make sense at all and is almost impossible since I have my other car and the other cars have never experienced such an issue in the past - I am 100% sure it was because of rupture and not because of rat-bite).

• Yesterday is the third time. And the reason for the cut is due to rupture. However this time the cut is in a different location.

Every time, I am hearing these words from the SC and Tata Motors - This won't happen again, and this is fixed permanently. And again it happens.

I am writing this since I am totally fed up and frustrated with my car and Tata Motors itself.

I am also fed up with their replies "We understand your situation", "we deeply regret the inconvenience caused", 'we will ensure this won't happen again" since Jan 2020. In fact, there were & are other issues as well.

I have raised my concerns and complaints through email numerous times. Still, there is no solution. In my last email today, I've insisted on a vehicle replacement.

Please help me with your advice, guidance, recommendations. I don't want to continue with this car anymore.

Here's what BHPian Bibendum90949 had to say on the matter:

I just wonder if it's a design flaw, wouldn't the same issue crop up in many other Harriers from same batch too? Are you missing something that's leading to repeated failure/rupture of the hose? Are they replacing it with a hose from same batch? You should insist on getting that replacement part checked. No point in replacing a failed part with another one which is from same batch and hence likely to be defective and fail again.

It's really saddening to hear these sort of parts failures in a nice package as Harrier. The Harrier is still getting baked perennially even with version 2. Just the other day a common friend was choosing between Safari and Harrier and I had only this to say to him - be prepared for surprises such as these.

Hope you soon get a permanent solution and regain the lost confidence and get to enjoy the car again.

Here's what BHPian abhishek46 had to say on the matter:

I looked at the picture you had shared.

This is not a rat bite. This looks like the hose is rubbing against something. This also means that the hose is moving about or shaking/vibrating.

If Tata is not 100% sure of their revised routing of the hose, then, they should apply a protective tape around the hose. The Hose should also be fastened securely in position, to avoid it getting 'rubbed' against other parts.

Here's what BHPian shipnil had to say on the matter:

Any chance the routing of this hose is close to battery or below battery? During one of my DIY battery top up, I overfilled the battery water. During the next few days the acid+water mix kept on spilling on the clutch hose, ultimately rupturing it. Initially I thought it is due to poor hose quality but upon close inspection, I understood the issue.

Now since yours is a new car, I don't think you'd have indulged in DIY of any kind. But can you check if any sign of spill is there around battery, that might have taken place due to overfilling by any of the ASC technician?

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