XUV700 Skyroof refuses to close: Mahindra resolves it with a quick fix

While praying along the way for no rains, drove to the opposite corner of Dehradun to reach the ASC.

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Skyroof (Panoramic Sunroof) not closing:

For the first time accidentally long-pressed the unlock button which resulted in missing out a family event in a different city. This was all thanks to the Skyroof refusing to close. This happene in end April.

After trying all measures I could think of to close the sunroof, finally connected with Mahindra helpline on call since being a Saturday I was unsure if the ASC in Dehradun is open or not. They connected me with the manager of the Dehradun ASC who offered to send his personnel to the hotel where the festivities were taking place or I could drive down to their workshop which was open. Opted for the latter since the weather was becoming gloomy and it had already rained last night – with the sunroof open it would have been a disaster had it rained while waiting for help to arrive.

While praying along the way for no rains, drove to the opposite corner of Dehradun to reach the ASC. Here I was all dressed-up for the family event standing in the workshop.

Despite reaching during lunch time, they had kept on hold a couple of technicians to immediately address the issue. It was hardly a 5 min fix as they simply removed the battery, reconnected it after a short wait and then tried to close it by moving it in short bursts to bring it closer to the closed position and then holding the button to close it. On the second such attempt, they were successful in closing it after which they tried opening / closing it couple of times before connecting the laptop to check for any errors.

The only thing I didn’t try out was disconnecting and re-connecting the battery since I did not carry the tool kit to make space for the luggage but as part of the learning from this episode, have kept a spanner and socket in the glovebox itself.

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