Toyota plans online sale of spare parts in India

Toyota is planning to start online sale of spare parts for its models in India. This week, the company will start the pilot project of selling the spare parts online in Bengaluru. Other metro cities will be able to avail of this service by 2016, depending upon the success of the pilot project.

More than 400 parts such as fan belts, oil filters and wipers, which need to be changed frequently, will be available online. The company will also sell 30 accessories online. Apart from current models, parts for the Qualis MUV, which was stopped many years ago, will also be available.

The delivery model will be localised and when a customer purchases parts, the company's dealerships will take care of delivering them.

Toyota has a total of one million customers in India. With the online sale of spare parts, the company is aiming to make it easier for its customers to maintain their vehicles. It will allow customers to fix small parts through a local workshop instead of visiting an authorized service.

Source: ET Auto