Stray dogs chewed off wires on my new Tata Tiago EV, had to call RSA

Tata Motors should have provided some kind of protection/shield for these cables if they wanted to price them for an arm and a leg.

BHPian tushar_chand recently shared this with other enthusiasts.

It's been a little over a month since we got our Tiago EV delivered. We got it as a daily commute for my father replacing our 12-year-old Santro Xing. Over this time period, the car has done over 2400 Kms. The first service was done as per schedule.

Last week saw the Tiago EV being out of action for 6 days and was charged to 100% before being parked for the week. Yesterday when my father tried to start it up, it showed the HV Critical error. We tried starting again multiple times, switching the regen to 0 but nothing worked. When we called our service advisor he suggested to try charging the battery.

This seemed absurd and impossible because due to some circumstances it was not parked in its usual spot which meant it was away from its charging point. My father felt visiting the service centre was the right thing to do, given it's just a month-old car. RSA was called and a tow truck was arranged to pick up the car from our home!

Since it was late in the evening on a Saturday when the car was dropped off at the service centre and Sunday being a holiday, they are yet to take a look. I will be updating as and when I receive them.

I would like to know your opinions, and recommendations on this issue. Any guesses as to why this issue might have happened?

Update

It was the stray dogs who had bitten off the wires coming from MCU. Thankfully they were not able to inflict critical damage to the HV cables. As it turns out the HV cables are even more expensive than what you will think them to be. TATA should've provided some shielding to these cables if they wanted to price them for an arm and a leg.

Has anyone got any idea about retrofitting underbody protection?

Here's what BHPian EV Fan had to say about the matter:

That is a critical concern not just for Tata but almost all the EVs. The connectors & cables all are waterproof but still exposed and chewable in literally all the EVs.

So was it covered under warranty or insurance? Also, if it was covered under warranty, then will they cover it under Insurance once the warranty expires?

IP ratings do not protect against rats & dogs, we might need a new rating.

Here's what BHPian aim120 had to say about the matter:

Are you sure it was the dogs who chewed it, bandicoot rats also chew through big wires easily.

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