Skoda Service messes up my Superb after routine alignment & balancing

Driving over 85+ kmph speed leads to the car pulling strongly to the left and the steering feel gets really stiff.

BHPian Sen_auto_sation recently shared this with other enthusiasts:

Seeking advice for my Škoda Superb L&K (MY2022)— my car’s handling and stability on the road has gone for a toss, ever since it was returned after wheel balancing and wheel alignment at the Škoda Auto ASC (Delhi-NCR).

Please help me with useful tips and/or what to watch for / ask the service technician to focus on for fixing this issue at the ASC?

1. Driving over 85+ kmph speed leads to the car pulling strongly to the left and the steering feel gets really stiff. (even with steering set at ‘normal’ drive mode)
2. In addition to the above, at speeds above 100 kmph (legally) on expressways is further leading to vibrations on the steering wheel which I never experienced in my lifetime with this car for 25,000+ kms, as its first owner. (vibrations are so strong it is leading to fatigue and pain in the arms and shoulders)

Any members/owners having expertise and/or experience on this, I welcome their views on any other suspension/steering components to be examined in addition to re-balancing/realignment of the car’s wheels?

To clarify, this was a routine wheel balancing, tyre rotation + wheel alignment at the ASC without any pre-existing issues prior to the said service.

Any tyre experts in S. Delhi/ Noida/ Indirapuram areas of NCR whom you would recommend to undo/rectify this issue is welcome!

Thanks much for guiding me.

Here's what BHPian na_agrawal had to say:

First things first, take it to a nearby MRF tyre dealer as they are generally equipped with a Hunter wheel balancing and alignment setup and get your car sorted. Not at all safe to drive a car which cannot be controlled at 85+. And pray that it's just an alignment issue and no serious damage is done to the suspension till now.

Now, if you've the time and energy, go to Skoda guys and ask for the alignment report that was printed for your Superb. And then show the findings of the report you should get from the MRF center. Compare and ask for clarification and compensation as to why they did such a shoddy job.

Next, if all is well, start refusing for alignment and balancing at the Skoda center from next time.

Check out BHPian comments for more insights and information.