News

My 2022 RE Himalayan gets its 4th service: Had an average experience

The only issue I had was a slight squeaking noise from the rear brake. presumably due to dirt getting accumulated

BHPian WhiskeyTangoFox recently shared this with other enthusiasts.

Update: 4th Service:

Had the 4th Service (15,000 Km or 18 Months) due so I decided to take it to the Company Service Centre near BTM Lake. It was a minor service as there wasn't an Oil change scheduled (RE's logic). I will be doing an oil change myself in about 1000kms anyway. Made a prior booking on the App and headed there at 9:00 a.m.

Unfortunately, it being a State Holiday today, the SVC was very crowded, despite it being opening time. The experience was very average this time. The only issue I had was a slight squeaking noise from the rear brake. presumably due to dirt getting accumulated, which I mentioned to the Service Rep when he finally decided to dedicate his precious time towards acknowledging my presence. They honestly don't have an organised system of inboarding. It's an absolute crapshow of different service advisors and security guards picking and choosing people for the register entry and subsequent inboarding.

The Service Rep himself seemed lost. Either way, I told him I'd wait and take the bike as I didn't leave anywhere near the SVC, and went to the lounge upstairs at around 9:30. I was promised that I would get the bike by 11:30 maximum, which is honestly ridiculous for just chain cleaning, stem greasing etc. The SVC was not doing any form of cleaning for 15 days because the premises were under renovation If I had known earlier, I would have gone to a different SVC.

I took the time to check out the beautiful Kaza Brown Himalayan 450 they had upstairs on display. Absolutely loved it. Getting back to the topic, the bike wasn't ready even at 11:30, and after following up with him twice, the bike still wasn't ready. I asked him to call me when the bike arrived while I waited upstairs, which didn't happen. I received a message on my phone about 20 minutes later stating that the bike was ready, and came down to see that it was parked inside, and the man of the hour nicely sipping on a beverage, completely unaware. I wasn't in the mood to make a big deal out of it today, so I finished the billing and left. It cost just 425 Rs for the service.

They had also put way too much grease on the Cone Sets, which overflowed from the joints and made the handlebar feel very light. Cleaned it off myself later when I washed the bike.

Have attached the bill below for your reference.

 I probably will be taking it to an FNG after this as this was the last "free" service. Until next time, Cheers!

Check out BHPian comments for more insights and information.

 
Love Cars Live Cars