Got home Mahindra XUV 3XO AX7L Stealth Black TGDi AT: My initial views

I love the way the car responded and I found the steering feedback decent. I didn't observe any turbo lag or sudden jerks during my ride back home.

BHPian rhk_3XO recently shared this with other enthusiasts.

I booked a AX7L Stealth Black TGDi AT DT through Automotive manufacturers, NM Road, Chennai.

The booking was done on 15th May 2024 by the dealer. I had to follow up with the sales representative for 2 weeks to get the booking ID.

Within 2 weeks, I got a call from the dealer saying Citrine Yellow and Cherry red are available and I can have any of them if I want. I refused and stuck to my booking. They kept on postponing it week after week without a definite timeline. In the meanwhile, a competition dealer who I had enquired with called me about the variant saying it's available. The current dealership promised to match the delivery date and made me wait till the vehicle was allotted to someone else.

I got frustrated with the experience and wrote a mail to the National Sales Head of Mahindra and tagged the dealer Chairman in the mail.

Within an hour, I got a call from the Area Sales Manager of Mahindra who promised me allocation within 10 days and requested me not to escalate it again. As promised, the vehicle was allocated within 8 days, came to the dealership after 4 days and was delivered within a week with the number plates.

The whole buying experience was frustrating and the dealership kept apologising on the day of the delivery. The dealership has their delivery area in a dark, dingy basement that isn't even cleaned properly. I just took my vehicle and went out of the place as soon as I could.

The dealership didn't even let me look through the forms and just made me sign on every paper. There were 2 feedback forms that they kept to fill themselves.

Anyway, I am really happy that I finally got my car after the entire ordeal. I am sharing a photo from that basement. Forgive me for the quality of the photo and the place.

A couple of initial observations:

• I love the way the car responded and I found the steering feedback decent. I didn't observe any turbo lag or sudden jerks during my ride back home as quoted by some fellow owners
• I added illuminated scuff plates and hence there is a little difficulty in closing the doors properly. I have to use some force.
• The boot door didn't close properly and we had to apply some force there too. The showroom guys assured me that these issues will sort themselves out before the first service
• The harman/kardon music system isn't great but it is decent and does the job for me. I am not an audiophile
• The interiors are huge dust magnets and even you shoe touching the side of the door can make it very dirty. I need to find a way to overcome this. Any suggestions from people who have white interiors in their cars will surely help. Thanks in advance.

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