Consistent disappointment with BMW service for my 3GT: What should I do

Every single time my car goes for any minor work it takes them weeks and the car comes back with new issues

BHPian abhinavsureka recently shared this with other enthusiasts:

I have been facing serious issues with the service at BMW Indore. Every single time my car goes for any minor work it takes them weeks and the car comes back with new issues or the old ones remain unresolved. Even something like very minor paint work took them 2-3 weeks few months back for something that they admitted should have taken 3 days max.  Now again in August it went for some electrical work and it finally came back yesterday. But with scratches outside and the seats completely ruined. Pic attached for reference.

What should I be doing in this case? The options I am considering other than writing to BMW Germany are putting it everywhere on social media and approaching the consumer court. Please guide

Infinity at indore had the best service at one point of time but now it is bad beyond words.

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