My brand new Ola S1 Pro breaks down: Here's how they fixed it

The issue cropped up within the first 35 km after delivery.

BHPian Blackbolt recently shared this with other enthusiasts.

Well, I knew it was a beta product and it’s not our main ride so went ahead with the experiment. Went to meet a friend and the bike refuses to start! It had at least 70% charge, had been driven for less than 35 km after delivery. Screwed.

1st Update

Waiting for the service engineer to show up! Removed it from charge; tried doing the reset step again; power and the reverse button pushed simultaneously for 10 seconds. Not having fancy features (speakers, app proximity unlock etc) is just fine but the basics also screwed up? The bike has not even been driven much. They need to beef up support staff. Apparently, service engineers were busy with 3 other bikes and hence the delay! So there are more folks in the same boat!

2nd Update

The service engineers were able to resolve the issue in 2 mins. They realised that the screen wasn’t getting the data in the first instance. They opened it below the screen and a wire was loose. Clipped the wire in and done!

Apologies for the bad snaps in the dark. As mentioned the bike was well charged which perplexed me as to how; with so much charge it wasn’t starting.

Here's what BHPian GOTTI had to say on the matter:

And this couldn't have been rectified right at the QC step.

This is exactly why people are naysaying OLA.

Here's what BHPian AZT had to say on the matter:

The QC did mess up but I think Ola did well for a non-auto company with the product and pricing.

Check out BHPian comments for more insights and information.