Ola addresses the panel gaps on my S1 Pro, almost corrects them all

The technician told me that all the body panels of my electric scooter had been replaced.

BHPian bijims recently shared this with other enthusiasts.

Another update about my Ola S1 Pro Gen 2

Finally, after raising my concerns, the Ola Service head and his team contacted me and offered to replace all the panels and rectify all the defects and panel gaps on the 20th of May whereby he offered to send his best technician to my home to pick up my scooter on the 21st of May by 9:00 am and return the scooter to me by 6:30 pm.

So, I obliged and he arrived at 11:00 am and I showed him all the panel gaps and inconsistencies in the fittings. He assured me that he would fix them and get my scooter back to me by evening. At around 8:30 pm, he called me and asked me if I required the scooter today itself or if tomorrow would be fine. Since it was raining and late, I told him it would be fine if he delivered it to me tomorrow.

So, today at around 10:15 am he arrived with my scooter and told me all my scooter's body panels had been replaced. I can see it is true as the scooter is devoid of the OLA logo at the front and he has corrected most of the inconsistencies in the fittings and panel gaps apart from a couple. So I understand that he has done his absolute best and the panels were all new. However, despite the same, two gaps remain uncorrected which I feel can't be corrected as it is a defect with the scooter itself.

The Panel Gap which no other scooter has, remains uncorrected

A Panel Gap which some scooters have, others don't also remain uncorrected

So to conclude, I have to say the OLA Technician who came yesterday to take my scooter, whose name is Jishnu, I believe has done the best he could and corrected most of the panel gaps apart from the two pictured above which were the two main ones as well, but the other glaring inconsistencies in panel alignment have been corrected. However, from this ordeal, all I can understand is the product is poorly engineered as regards fit and finish and that is the only reason why these two-panel gaps remain uncorrected.

Hopefully, Ola will take note and correct these as soon as possible.

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