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BHPian naveen.raju recently shared this with other enthusiasts:
This happened many years back, to be precise was back in 2017. I had couple of speeding tickets but I failed to pay them. I realized this only in 2021 and immediately went on to the Kerala MVD website and made the payment (it wasn’t under the central website - parivahan). The payment was successfully done and here’s my first mistake - didn’t take a screenshot/receipt of the successful payment transfer.
Couple of months pass by and I notice that the car was blacklisted reason being failure to pay 1600 (4 speeding tickets. Local MVD site no longer available for paying fines). I check my bank statement and see the credit amount of 1600 towards “Kerala Treasury”.
After few weeks, a MVI calls me and state that my car is blacklisted. I will need to make the payment to remove the blacklist status. I confirm that the payment was successfully done but he asks for the GRN. This process happens for few months where multiple people from the local RTO call me.
GRN is generated at receiving party (Kerala Treasury in this case). And when the time I made the payment, Kerala MVD was migrating to Parivahan so my transfer details were missing and they could only get the details if they know the GRN.
This goes on for couple of years where I get calls from various MVI’s asking me to make the payment and I respond by saying it’s already been done and they respond back asking for the GRN.
As this was going back and forth, I ask my bank for the GRN and that’s when they confirm that this can only be found at the receiving party and not with the bank. For reference, they do share some reference numbers for that transaction. I email this to the MVD but they confirm that this is not the GRN.
I then receive an email from my bank’s headquarters confirming that the said amount was debited from my account and successfully credited to the Kerala Treasury’s account. But since they wont take the trouble in checking with the Kerala treasury, I decided to check with them. Well, I should have done this before and when I contacted them, these guys were super quick. I shared the date on which the amount was transferred and in 5 mins, I receive the email with the GRN. I immediately share this with the MVD but again, they make some excuse stating this amount was under the “tax” column. I simply mention that this is not my concern since I went to the MVD site and paid the fine. No response for few months but eventually I receive an email from MVD stating that the blacklist status of my car is removed.
So any transactions happening with Parivahan or any government portal, it’s best to take a screenshot of the receipt so that we have a reference number for future communications.
And yes, the post GTO shared is true. I could see a similar page on Parivahan site and it did mention the name of the person who blacklisted my car.
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