Facing issues in my Ather 450x within just two days of taking delivery

The green light on the charger illuminates, but nothing appears on the display.

BHPian AngelEyes recently shared this with other enthusiasts.

We acquired our first EV, the Ather 450x, two days ago. Including accessories, it cost me 1.78 Lakhs in Bengaluru. Currently, I'm encountering the following issues:

It won’t charge. The green light on the charger illuminates, but nothing appears on the display. I have tried various power outlets and different methods, but it appears that there is some issue.

There's a "factory mode" banner displayed on the screen.

I've attempted to reset the device multiple times, but with no success. What's even more surprising is the below-average response from Ather Rajajinagar. After escalating the issue to Ather through various social media platforms, someone from service assured me that a technician would visit my home to investigate within 24 hours.

Unfortunately, we are unable to use the scooter at the moment because it won't charge.

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