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BHPian Sober_Motorhead recently shared this with other enthusiasts.
Had Zen’s and the Esteem 1.3 in the 1996 – 2004 periods.
Currently use an XL6 automatic, from the Maruti stable.
What’s not changed much in 20 years:
Refraining from safety related comments.
What’s changed for the better:
The XL6 AT was a COVID lockdown time purchase. We needed readily available and easily serviceable cars as we were in a village in Kerala. The car was purchased new in July 2020, and has now covered 40,000 kms, primarily used in Bangalore.
Highlights:
Unexpected repairs:
I treat the car with respect and drive carefully. So not sure if above unexpected repairs can be termed as normal for Japanese car’s known for reliability.
But I would like to share serious service related issues:
The service center is Suraksha Nexa in Electronic City, Bangalore.
Maruti’s biggest USP is ease of service. There seems to be a slippage in OEM part quality. But 5 – 10 days wait time in getting parts (that too in Bangalore, for a well selling car like XL6/Ertiga) is entering into imported car territory timelines. If any of you do have access to Maruti’s seniors – please do let them know, so they will improve - on what is perhaps their biggest competitive advantage.
Was considering the Jimny as a possible replacement to my aging Duster AWD and old Thar. Remain hopeful Maruti will fix spare parts availability issues.
Thanks
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