Wrong manufacturer name on my scooter's RC prevents issuing of HSRP

Just declaring a dead line and then imposing penalty is the only way the Govt seems to know.

BHPian ashkamath recently shared this with other enthusiasts.

My Bangalore registered Honda Activa RC card mentions the manufacturer as 'Others'. Due to this the HSRP portal is throwing an error that the vehicle information is not available on Vahan and unable to proceed further.

Why doesn't the Govt take steps to rectify these type of error? Every one knows Honda Activa manufacturer is Honda Motorcycle & Scooter India (p) Ltd. Why don't these Govt portal go by the vehicle model itself and ease the HSRP process? I think there is no co-ordination between RTOs and Parivahan in these matters.

I was speaking with an agent just now and he said, there are lakhs of vehicles with such minor errors in RC and it is creating lot of issues as the HSRP portal is unable to retrieve the necessary information from the Vahan portal or the information mismatch is there.

I believe the HSRP portal must include a 'Others' category in their list of vehicle manufacturers and whenever the manufacturer is found as 'Others' Just refer to the vehicle make and model (In my case Honda Activa) and deduce the manufacturer from there. A small tweaking of the HSRP portal software could do this workaround.

But then, I guess no one cares. Just declaring a dead line and then imposing penalty is the only way the Govt seems to know. No one is trying to understand the issues and resolve them.

I don't know if I have to take my Honda Activa to the RTO for change in the RC manufacturer information and further than that I don't know how to prove that Honda Activa was manufactured by Honda. Speak of bureacratic ineptitude or general apathy.

Here's what BHPian ashwin.terminat had to say on the matter:

I had the same issue with our 2006 Honda City. It required us to submit a letter at the RTO (owner need not go).

A sample of the letter is here

BHPian ashkamath had the following update to share on the matter:

Following your advice, I prepared an application (format provided by you) and sent it over to my friend in Bangalore, yesterday through WhatsApp. He took a printout of the same.

Today His staff, took the printed copy of my letter to the RTO Central at HSR Layout and submitted the same to the officials and within 10 minutes or so, the staff called me from RTO office and asked me to log into 'OrderyourHSRP' portal and check if my application goes through. Earlier my multiple attempts were foiled with message that the information of my vehicle was not matching with that in Vahan portal.

I submitted the necessary vehicle related information in the 'OrderyourHSRP' Portal and I received the message that 'Vahan is updated successfully' and my application went through.

I opted for a dealer place fitment at Karwar dealer of the scooter (I stay in Goa and they don't deliver the number plates to Goa) and made the payment. I communicated the same to Karwar dealer and he assured me that he will inform me as soon as the HSRP number plate arrives at his place. I will take my scooter to Karwar and get the number plate fixed once I hear from the dealer.

I wanted to update the status here, so that it might be of help to others too. Thanks Ashwin Sir for your kind assistance.

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