My below average experience fitting an HSRP to my Corolla in Karnataka

On the whole the experience is awful and the showroom folks mostly cold shouldered us and we had to be nagging behind them to get a resolution.

BHPian brownbatman recently shared this with other enthusiasts.

Got my HSRP fixed after a long struggle.

I have Toyota Corolla and booked the HSRP number plate online paying the entire amount. I selected the nearby Toyota dealership and went in the morning on the date of appointment.

After reaching the dealership , I was asked to go to the sales showroom and when I enquired with them they were dumbfounded as they said it is not possible for individual buyers to order number plate. After talking to multiple people we got the contact of the FTC ( HSRP vendor ) contact and he confirmed that he has already sent the number plates to the dealership. The FTC person was not aware whether it was sent to Sales or Service center and kept giving different answers.

The dealership folks were confused and maintained their stance that they cannot help much as the FTC person has to come and fix. After a hour long fight and running across the service center and showroom finally they discovered the number plates from the showroom and bought it .

The service center folks helped to fix it but told me that they were doing me a favour to fix it as I spoke the same language as them. What an irony when I paid full amount still had to rely on someone speaking my mother tongue to do a me favour in doing their job.

On the whole the experience is awful and the showroom folks mostly cold shouldered us and we had to be nagging behind them to get a resolution.

My 2 cents to folks who want to fix in future

1. Please speak with your dealership and make them aware of such a system to fix HSRP number plates if they are not already aware for older cars.

2. Right before them get contact of the HSRP folks confirm of the logistics before placing your order online.

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