Considering a Tata Tiago NRG? Current owner with 30k km old car replies

There are many others. As mentioned this cannot be answered as a car to go or no go in one word. If you are someone who loves raw type of driving with heavy stuff around, go for it.

BHPian rajivtelang recently shared this with other enthusiasts.

Here's what BHPian bmuser had asked:

Hi Everyone,

I have been considering Tata Tiago as my next purchase. I have driven Hyundai Santro xing (Kolkata city drive ) and Alto K10 ( Pune city and western ghats) before.

I'm also considering Maruti Ignis. In Tiago looking at either NRG XT (alternative of Ignis) or Tiago XM (save some bucks option).

Do you guys have any real life experience with the infamous Tata rusting problem with Tiago? The Tata sales person didn't give me any statistics but they are not denying that these things happened in some cases. I generally buy cars looking at long term and so worried about early rusting issues.

Any thoughts please?

I am driving Tiago NRG, petrol MT, 2019 model, bought new and clocked 30K only by now, thanks to Covid to keep that low ODO readings.

Coming to negatives first.

1. As mentioned, rusting is indeed seen around disks of front wheels. Tata provides solid steel but not sure if they miss on the quality of the same. Rusting was seen in my older marutis and hyundais as well but not to this level. This is not a deal breaker though, just an eyesore when seen for the first time.
2. Service is a mixed bag depending on what issues you are getting rectified. Regular service has no issues and cost too is comparable to other brands. But issue comes if you go for something more complex. My Tiago was hit by a two wheeler jamming right door. It was quite a hassle getting it fixed perfectly in one go. Insurance, technical details was not simple. During this service center asked to replace suspension rods, rack pinion assembly etc. I still don't get why all that for a simple fix. It was all covered but they introduced some non existing issues such as under chassis vibration due to improperly tightened screws, door brush with fender and so on. I had to visit 3-4 times to get it all fixed. Tata service centers are super crowded and visiting for basic ask is equal to wasting half a day. This is FYI, others may add more.
3. You need to be clear on what issues you see and cannot rely completely on SA. They will not check anything proactively (and sometimes even after mentioning). I keep deep interest in my cars and am able to tell atleast something if not normal. They do listen to me but I need to keep a close eye while taking car delivery post service.
4. Vibration issues due to 3 cyl engine but they were there in my Estillo with 3 cyl KB10 motor too. So not a major negative.

Some positives

1. Solid build quality, exceptional suspensions, I am more comfortable mentally and physically for long drives in Tiago than my Ertiga. I drive 600+ km to native frequently and the confidence and comfort in Tiago is amazing. It just glides fabulously.
2. Handling is super cool including highways and city. Only frequent gear shifts is bit annoying but it never feels out of breath even with 5 people
3. Heavy duty material overall adding to stabilised running, but with a bit lack of finishing in interiors. As example you can check the AC vents. Quality of flaps is just pathetic.

There are many others. As mentioned this cannot be answered as a car to go or no go in one word. If you are a one who loves raw type of driving with heavy stuff around, go for it. But do keep in mind the negatives. I love this kind of cars and personally would recommend it for any person of my kind.

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