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BHPian s.jain1990 recently shared this with other enthusiasts.
I have been working in Pune since 2017, but due to the work from home arrangement, I have been working from Delhi since June 2020. With more relaxations in lockdown and an increased frequency of outings, I felt the need of adding another vehicle to the family. The purchase timeframe was decided to be December 2021, and the groundwork started before the launch of Kushaq. I set the budget to a maximum of 15L.
The Search
Change of Heart
By now, I understood that I would not be allowed to get That, and I moved on to opting for Skoda. I called multiple dealers, and I felt the customer experience I wanted was missing. What turned me off was the dealer telling me that there was no discount and then changing the narrative to offer a Rs 70k discount as soon as I said I was not interested. I felt they lacked transparency. This was when I decided to settle for Honda City or XUV300.
Impulsive Booking
On 8 September 2021, I randomly called a Honda Dealer in Delhi to check all documents I would need for the loan. I wanted to ensure that I had the ITRs ready for the upcoming purchase. The very kind gentleman on the phone shared the documents and asked me about my requirements. I told him I was looking for a car, but I am not sure about the purchase timeframe; however, I am most likely looking for Honda City. I asked him about the ongoing offers, and he told him that there are no offers available on City except for corporate discounts. An hour later, he called me again and said he could deliver me a 4 Gen City in a week if I make the booking today. I was slightly sceptical, and I was unsure if it was because of a cancelled booking or a demo model. I anyways visited him in the evening. On the table, he explained to me that a car was available at the plant and it could be delivered to me in a week. He shared the VIN and the photo of other documents, which confirmed that the car was manufactured on 6 September 2021. He also offered me a good cash discount if I book it then. My brother was with me at the showroom, and I looked at him for an affirmation. He nodded, and I made the booking. The dealer immediately made calls to the bank representative and the Honda Plant to schedule a delivery. The pre-approved offer on ICICI was used for partial funding. The only problem was that the long weekend was coming, so the release could be delayed.
Engine Type & Variant - Only two models are available in Honda City 4th Generation with a petrol engine. I booked V MT.
Why 4 Gen and not 5 Gen?
I talked to a friend in Karnal who owns both, he suggested that the 4 Gen feels much better in drivability, and his 5 Gen developed some rattles two months post-delivery. This induced a certain level of bias. Later, I was in the process of a job change, which caused some anxiety, making me want to spend less than the initial planned budget. All this happened in the first week of September. I also got the job offer that I anticipated right when I was paying the booking amount. Also, the gen four was getting delivered in a week, and the need for a car was increasing with every passing day.
PDI & Delivery
On 9 September 2021, I got a call in the morning from the dealer to tell me that the car had been loaded and it should be there in the stockyard by night. He confirmed the VIN again. He also mentioned that he wants to deliver the car on the auspicious occasion of Ganesh Chaturthi. Still, the only problem is the loan can get delayed because of bank holidays. I was now surprised when he said he would get the loan released on Monday, but he could proceed with the car delivery the next day.
The night was sleepless and I rushed to the showroom in the morning with my dad for PDI. I followed the Team-BHP checklist and all the boxes were ticked. I selected accessories that included seat covers, bumper guards, door cladding, foot mats, door guards and a few other essentials. Also, the odo reading was 14 km. 8 km is the distance between the stockyard and the dealership. I also gave them a go-ahead to start the registration process and made the downpayment. The dealer requested me to arrive at 3:00 pm.
Somehow the registration was delayed by an hour and I was updated on a WhatsApp group created by the dealer every 30 minutes. Finally got the registration number and he told us to be at the showroom at 4:00 pm. The car looked perfect and I was handed over the documents. I was also explained about the features, service schedule and I was introduced to the service manager. After a small ceremony and Ganeshji’s Aarti, the car was delivered and, we were home.
So, in the last 46 hours, I went from being in dilemma about purchasing the car to getting the car home.
Likes
Dislikes
Features I Love
Features I Miss
Usage Pattern
My usage is very restricted. Right now I am working from home and most likely, I have permanent work from home. I only use the car on the weekend for outings. Apart from this, the car is used during vacations which are usually once every 6 months. At the time of writing this post, the ODO has clocked slightly less than 1500 Kms.
Personal Opinion & Experience
After Sales Support
I am pretty happy with the ASS that I have received until now. Whenever I visit the service centre, I am immediately attended. I am allowed to stay with the car during the services and there is not much up-selling. The technician is usually very specific about what is needed and they go by the book. They even offered services worth Rs 15,000 free when I purchased the extended warranty
Maintenance
For maintenance, I usually wash the car with soft water. I take it for a steam wash once every two months. Apart from this, I use Meguiar Ceramic Wax and it is a wonderful product. The car wash is used only when the car is very dirty and I use the one from 3M. I also purchased the tire cleaner, tire polish and glass cleaner. I prefer cleaning myself to avoid scratches.
Niggle?
The only problem that I came across until now is the steering making weird noise during winters. I face this only during the early morning and the noise goes away after driving the car for a few Kms. The ASS mentioned that the boots make this noise during winter (Not sure how true is that) but I never faced this issue in any other car.
Ceramic Coating & The First Scratch
I got the 7H ceramic coating on the car and I am sharing some of the pictures too. I also ended up with a cracked rear light when an underaged biker slammed in the rear hitting me and my parked car. The biker was coming to the wrong side and he lost control for reasons best known to him. The damage to the car was restricted to broken rear light and a small scratch (~3-4cm) on the bumper. The rear light was changed the next day and a touch up was done to hide the scratch. Damage on my body was slightly more. I had intense pain in my ear, two tennis ball-sized bruises on my stomach and thigh. The ankle was twisted with some bleeding as well. The motorcyclist fell face-first on-road (no helmet) but soon got up. He also had some bruises on his hands.
First Service
The first service was done a month later. The odo reading was 600. During the service, I got engine oil changed, underbody and silencer coating and regular check-ups. I also purchased the extended warranty for the 4th and the 5th year. I am yet to purchase the RSA.
First Road Trip
The first road trip on the City was in November. We planned a short trip to Agra and a stay at Oberoi Amarvillas. To reach Agra we took Yamuna Expressway. The ride quality was smooth and refined with the car offering enough power on demand. The overall mileage was 18 Kmpl. The property is worth a stay and their hospitality was amazing. Below are some of the pictures from the trip. The car behaved very well during the first trip and it was really fun to drive on the Yamuna Expressway.
Aspirations
Human aspirations are never-ending. The same is the case with me. Not that I am not satisfied with my City but the love for machines takes away the control. Now, after 2 years or so, I plan to purchase a pre-worshipped German car or a pre-worshipped Fortuner. I want to stick to a 25 L budget and I see many 2017-2019 A3/A4, C Class, GLA Class, 3 series and X1 retailing in this price range.
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