Volkswagen Ameo - special care packages announced

Volkswagen India has announced that it will be offering special care packages for the Ameo. These packages will allow the owners to avail after-sales service benefits like extended warranty, a service value pack, and roadside assistance. There will be two packages on offer: Volkswagen Care and Volkswagen Care Plus.

The Volkswagen Care package will include an extended warranty of 2+ 1 year/ 80,000 kms. It must be noted here that the Ameo comes with a standard 2 year warranty. Additionally, the VW Care package will include a Service Value pack applicable for 3 services for a period of 3 years/45,000 km. This service value pack will include protection from price inflation of parts and labour charges, and pick up and drop facility. 24X7 roadside assistance (RSA) for 2+1 year will also be provided in the said package. Moreover, a free inspection will be offered between the second and third scheduled services.

Customers can also opt for the Volkswagen Care Plus package that offers an extended warranty of 2 +2 years/1,00,000 km. The Service value pack in this package gets a broader coverage of 4 services in a period of 4 years/60,000 km. RSA offered is valid for 2+2 years. There will be two free inspections in this package, one between second and third service, and the other between third and fourth service. A free exterior cleaning and a free dry wash is also offered, once in a period of four years.

Volkswagen launched the Ameo sedan last month at Rs. 5.24 lakh (ex-showroom Delhi). The German automaker seems to acknowledge the fact that the biggest hindrance that customers face while buying a VW car is the company's sub-par after sales experience. As a result, the aforementioned special care packages have been announced in order to impart a feeling of trust in the minds of prospective customers.