Toyota Fortuner: How the ASC promptly handled a warranty replacement

While the noise has vanished, happy to report that ride has improved too.

BHPian PrideRed recently shared this with other enthusiasts.

Since couple of weeks, had noticed that right shocks squeaks during cold start, especially after wash and if car is not run for couple of days. The noise would go away after few KM drive. Had reported to service center at Puttur. Probably some sort of lubrication would have done. Since the car had extended warranty, asked service advisor to check for replacement. Dealer updated all required details and voila, Toyota did approve the request to change shocks. Part came next day and front shocks were replaced under warranty. The replacement was done soon after and car was ready by 3PM.

While the noise has vanished(checked it after wash), happy to report that ride has improved too. There is bit more stiffness on smooth roads and absorbs bad patches better than earlier. With tire change I am sure things will be much better.

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