Now, Vespa offers roadside assistance

Piaggio Vehicles Pvt. Ltd. has announced the launch of a Vespa Care, a customer care programme in India. Under this programme, the company will provide roadside assistance to Vespa owners across 51 cities on a 24x7, 365 day basis. Piaggio claims that it has put together a team of trained professionals aided with fully customised assistance software to handle Vespa Care.

Among the areas covered by Vespa Care are online support to the customer, fuel delivery in the case of any requirement, replacement of keys in case of any loss or misplacement, on-site flat tyre assistance and medical coordination in the case of emergency. The programme also provides coverage assistance to the next owner in the case of change in ownership of the vehicle.