Maruti launches the first NEXA Service outlet

Maruti Suzuki has launched its first NEXA Service workshop in Gurugram. The plan is to launch 300 such service outlets by 2020. In the initial phase of the project, Maruti aims to set up 60-70 outlets by the end of March 2018.

NEXA Service customers will be able to make service appointments online. Cameras installed around service bays will relay a live feed to customers' phone or tablet. Vehicles will also receive a 'digital health card' which will allow customers to monitor the status of all the consumables like brake pads, tyres, clutch, etc.

Maruti Suzuki had earlier announced a plan to revamp sales its sales and service network across the country. According to the company, new True Value used car outlets will be launched, while traditional Maruti dealerships will refurbished.