Issues in my Honda City make me question the car's reliability

I am really concerned about Honda's reliability and will likely keep the vehicle only until the warranty expires.

BHPian Neurodoc recently shared this with other enthusiasts.

Hi everyone,

I recently crossed 25,000 km on my Honda City and encountered some major issues. A month ago, I was about to leave for Goa with my family when the car suddenly wouldn’t start, and all the warning lights came on. Initially, I thought it might be due to a rat bite, so I called roadside assistance. However, they told me they couldn't come for 3 hours as they were busy with another pick-up.

In a hurry, I reached out to Honda through some personal contacts. They came within 20 minutes and jump-started the vehicle, which resolved the issue as the battery was dead and all the errors disappeared. After the Goa trip, I left the vehicle for a regular check-up. The battery health was deemed good, and they advised that the problem could have been caused by leaving a light or the music system on, or possibly some charge leakage. 

However, after a month, the same issue recurred. Following the same process with roadside assistance, who needed 2-3 hours again, I finally called a local mechanic who jump-started the car, allowing me to take it to the service center. This time, they kept the vehicle for two days and diagnosed that the battery was dead, which they replaced outside of warranty. It’s a two-year-old vehicle, and this was the first battery change. I was okay with it as the problem seemed resolved. 

After 15 days of the battery change, the car started making a sound in the right front wheel. I left the vehicle at the service center again for two days, and they diagnosed that the shocks needed to be changed. The right front shock had already been replaced once under warranty at 9,000 km, and now the same problem had reoccurred. After some discussion, they insisted that the shock needed replacement, as they were sure it was the cause of the sound. The parts were ordered, and the vehicle was returned to me. After two weeks, the shocks were changed under warranty, and the sound was gone, making the vehicle smooth again.

I am really concerned about Honda's reliability and will likely keep the vehicle only until the warranty expires.

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