Innova Hycross battery drain issue: Toyota replaces it in warranty

They’ve asked me to keep the car under observation, but there isn’t anything wrong with it.

BHPian Sanidhya mukund recently shared this with other enthusiasts:

Toyota replaced my 12 V battery under warranty:

The thread on Team-BHP must have reached the right people at Toyota Kirloskar Motors, because a few days ago, I received a call from Galaxy Toyota about the issue I was facing.

They told me that a team from TKM would like to have a look at my car, in pursuance of which, they’d like to have it over at the service centre. They took it there at a convenient time and inspected it for one day. They drove for around 60 KM and screened the entire electrical system of the vehicle. However, everything was found to be in order. As a goodwill gesture, they replaced my December 2023 make Amaron battery with a new one from Exide. They’ve asked me to keep the car under observation, but there isn’t anything wrong with it.

This does restore my faith in the brand to some extent. They seem to be responsive and supportive and are not shying from accountability like some other brands. Kudos to them for making honest efforts to help resolve the issue.

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