Hyundai service center leaves glass debris in my Creta AC blower

Due to my car being the unfortunate victim of a stone pelting competition, there were multiple small shards of glass all over the cabin.

BHPian jono213 recently shared this with other enthusiasts.

Hey all, I had recently gotten my front windshield replaced at an authorized Hyundai ASC, won't be divulging any details about exactly what ASC due to my good working relationship with them and will be treating this as a one off incident.

Coming to why my windshield had to be replaced, here is the relevant post.

In short, due to my car being the unfortunate victim of a stone pelting competition, there were multiple small shards of glass all over the cabin and lots of them had gotten into the vent in the front of the dashboard which is used to heat/cool the windshield.

When the car was given to the service center on the 28th, I had clearly expressed this concern to the service in-charge and he assured me that they would flush the system.

On the 29th, the car was picked up and the windshield had been replaced. The same night when I was putting all the stuff back in, I decided to check all the settings for the blower system. To my utter disbelief as soon as I turned it to the windshield cooling setting, multiple small pieces of glass came out through the vents and made their way across the cabin AGAIN.

The next 30 minutes were spent vacuuming the shards of glass. Now this is utterly ridiculous, does nobody give the entire system a check before returning the car? Even after the exact issue has been intimated to them?

These small details are the reason why even today, Hyundai ASC is lagging behind Suzuki and even Honda, something needs to change.

As for now, I've refrained to escalate this minor mess-up to the manager of the ASC. My 2 cents to anyone getting their windshield replaced would be to MAKE sure that they flush the A/C system, especially if glass has made it into the car.

Cheers!

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