Horrible experience at Nexa ASC: Refused to do Jimny's wheel alignment

There was not a single Jimny at their service center which didn't have aftermarket tyres.

BHPian Leoshashi recently shared this with other enthusiasts:

Horrible Experience while dealing with Pasco NEXA, Gurgaon:My Jimny needed an alignment as it had run almost 10k and a couple of OTR sessions had taken a bit of toll. Since the Jimny is equipped with Steering Angle Sensor(SAS), I decided to take it to supposedly the best NEXA service in India since they would be well trained to do the job. Or so I thought.

Firstly the workshop manager was extremely rude, and said it would take them a day to conclude the alignment due to rush. When I decided to take the car out, he finally accommodated the car in, but I was in for more trauma.

The mechanic looked clueless and admitted that they aren't trained to work on Jimnys. Meanwhile, the SA comes in and says since my car has aftermarket tyres( 215/75R15 Yokohama Geolandars), they cannot align it and also mentioned it on jobcard. Good job!

There was not a single Jimny at their service center which didn't have aftermarket tyres. When I pointed this out, the SA sheepishly says that Maruti has issued a circular prohibiting them to touch any Jimny's alignment. I knew this was pure BS but decided to let them go and get it aligned elsewhere.

Imagine, this drama unfolded at NEXA Gurgaon, which is less than a kilometer away from Maruti's Gurgaon Plant. My car is due for Kingpin, discs and brake shoe replacement and I'm not confident getting it touched in NCR.

Eventually my friend recommended Haryana Tyres Faridabad, and they did an awesome job. More on that in the relevant thread.

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