50 Ola customers protest in front of Ola showrooms in Hubbali

Customers have also complained about the availability of spare parts at showrooms.

Earlier this week, Ola customers staged a protest in front of Ola showrooms in Hubbali, Karnataka, over the e-scooter’s reliability issues. 

According to media reports, around 50 customers were facing technical issues with their recently purchased Ola e-scooters. Customers said that the scooters would turn off completely while riding. 

It is said that despite several visits to the service station, the issue remained unresolved. A customer who took delivery of his e-scooter this Diwali said that he had faced this issue four times already. As the service station failed to fix the problem, the showroom assured him that a refund would be processed in a week. It’s been three weeks, and he has yet to receive a refund.

Customers have also complained about the availability of spare parts at showrooms.

Source: Deccan Herald