3rd paid service of my Hyundai Creta: Quality of service was not at par

Overall I felt that these guys were trying to mint as much money as possible by doing the least.

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Update - 3rd Paid Service

• Odo Reading- 31917 Km
• Date of Service- 1st Sep, 23
• Charges- Rs 10,101

Items changed:

• Engine Oil (Shell 5W30)
• Air Filter

Observations:

• Got the Battery Health check performed and the state of health showed 90%
• There was some battery acid leak which spilled onto the transmission and caused a white deposit which upon pointing was cleaned thoroughly.
• The Service Center guys had put 0W30 engine oil instead of me specifically asking to put the 5W30 from Shell. Upon insisting they had to drain that oil and refill 5W30.
• For checking the battery health initially they used a Battery Tester and only upon insisting they performed a full battery check by using the machine.
• The OBD scan yielded no errors however displayed an ECU update which was performed
• The Service Center tried to include some items which were performed last year also. I believe it was Clutch Bleeding and Brake Bleeding and when I reported it was performed last year they removed it.

Overall this time I felt the service center was trying to mint money as much as possible by doing the least. Had I not pointed out the errors they would have easily fooled a customer by performing substandard service. Although they did give some 500 INR discount on the bill, this time I felt the quality of service was not at par. Maybe next time I will try Trident Hyundai centers.

ECU Upgrade

Battery leak on Transmission

Engine Oil before Replacement

Shell 0W30 which is now default for Fully Synthetic Engine Oil Replacement

Shell 5W30 which has been in all the previous services

Battery HC receipt

Attached Thumbnails

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