I've owned Toyota, VW and Audi till now and never have I experienced such inferior customer service.

BHPian anshumandun recently shared this with other enthusiasts.

Another horrible booking experience:

I booked on 10th Oct at 12:30pm. Money got deducted and I got an email from Razor Pay that Rs 21,000 has been paid to Prerana Motors (Yelahank Branch).

I visited Yelahanka showroom (Bangalore) and met a sales person there named Mr. Manoj. He assured me that booking will be confirmed in a few days. For the next one month, the standard response was "we will update you soon".

After one month, I lost patience and went to showroom again and this time got introduced to Mr. Ranjith. He again assured me that within one week booking will be confirmed. It has again been almost a month now and no booking confirmation.

The worst experience: Both the sales people (Manoj and Ranjith) have stopped responding to me on calls and whatsapp since 2-3 weeks. They don't take my calls and don't reply on whatsapp. I've owned Toyota, VW and Audi till now and never have I experienced such inferior customer service.

I am 99% sure that I don't want to go ahead with the purchase. This might be a great product but with such poor customer service in the starting, I can only imagine what I might have to go through during service and repairs.

After I lost patience waiting for the sales executives to respond, I sent out several emails to the dealership including to their director (found email id on internet). Within 30 minutes, I started getting calls from various people from Prerana Motors and by evening they sent me a booking receipt.

Update

Today, I got an email from Tata Motors confirming my Tiago booking.

Unexpectedly quick resolution! Although I am still in a dilemma if I should go ahead with a Tata car or not.

Read BHPian comments for more insights and information.

I counted 819 DC connectors/plugs per TATA Power website as of December, 2022.

BHPian vtires2018 recently shared this with other enthusiasts.

Should TATA Motors make supercharger stalls like TESLA?

• TATA Motors owns largest share of EV market in India, more than 84%.

• Tesla was also owned largest EV share in North America. Then they opened Tesla Super Charger Network. The result is for all of us to see. Tesla is now a dominant player in EVs leaps ahead of GM, FORD, Toyota, Honda, Hyundai etc

From the below graphic ( numbers may have increased*):

• Tesla has now* more than 4000 Super charger stations

• Tesla has now* more than 38,000 Super charger Connectors/DC fast charging plugs.

Should Tata with growing EV sales help their customers and growing EV eco system by developing EV sites/like fuel stations, and powering them with EV DC and "AC" fast chargers ?

Please comment, what is the maximum DC and AC fast charging your EV cars can "charge with".

Source

Source

Counted 819 DC only connectors/plugs per TATA Power website as of Dec 2022.

Tata has sold around 21,500 EV's so far (not sure of this number)

But main question is - Tesla has been opening the DC chargers around the highways, suburbs, parking spaces, etc.

• Is Tata (or other EV Car seller) also following that approach ? They is a need to open more AC and DC chargers (dedicated spaces ) possibly away from busy areas. ( like a dedicated EV parking lots) 5 -10 KM before entering any city (all tiers)

• Or are they opening only in dealerships with motivation of increasing sales ?

• Also question is how many are actually functional ?

Here's what BHPian Lina had to say on the matter:

Before setting up "Super"Chargers, Tata needs to make EVs that can be used on the highway comfortably. Currently all of Tatas cars charge at abysmal rates. The EV-max which is the fastest charges at 30kW. This basically translates to about 100km of range added in 30 min of charging if you drive <100kmph. So, if you drive at 90kmph for an hour, you will have to stop for 30 min to get back that range. The regular Nexon (21kW) and Tigor (18kW) have much worse stats in this regard. If you compare this with the ZS EV, it can add about 175km in 30 min. Not great but a lot more liveable.

Now, coming to the chargers installed, Tata chargers are usually slow, unreliable and at inconvenient locations. Networks like Zeon and Relux make it a point to install faster, more reliable chargers at restaurants on the highway making the whole process more seamless. As far as I am concerned, apart from Tesla, no other company has bothered about the charging network and how it works with the car. Tesla also routes the drivers to specific charger.

Here's what BHPian Tucker48 had to say on the matter:

Indian govt has set some standards for battery and charging infrastructure which the industry is opposing as they say it will stifle innovation.

Why would a for profit company will install chargers on a large scale when it's going to be used by competition as well. I don't know cost economics of chargers but IMO, it won't be profitable in metros unless govt agencies give land.

And, Tesla is losing market share faster than anyone ever predicted. Plus the federal incentives 2022 aren't of much help either. Only one model falls under $55000 limit (correct me if I'm wrong)

So, IMO, these tasks should be taken over by the govt if they want it to be standardized.

Here's what BHPian guptad42 had to say on the matter:

Make AC slow charging in 7-20KW range common.

1. Tata/all electric car sellers in India should first make 7.2 KW level 2 AC home charger standard across the range. They can work with the charger manufacturers for cheaper designs. The rising volumes will also reduce costs. 3.3KW is just too slow and should not be used on 4 wheelers.

2. Tata Power and other charging networks can work with commercial parking spaces like malls, large offices, and also with residential buildings to install 11-20KW AC chargers in 5% of parking spots. The %age of parking lots with charging can be increased gradually over the years. Initial selection of spots for charging can be based on surveys of people who frequent the place, and EV sales trends in the catchment area. Avoid DC fast charging in covered areas, as long term safety could be a problem due to lack of maintenance.

For highway chargers, focus the investment to provide the best experience to most EV owners. Instead of a slow and poor experience everywhere. This is critical to sharply raise confidence in buying new EVs.

3. DC fast chargers on roads leading out from the top car buying cities to nearby cities and towns up to 500km range. EV charging stops at 30 minutes travel distance at highway speeds. So about 40km apart.

4. While western countries are going to 300-550KW DC fast charging or more, India should standardise on minimum 100 or 150 KW for DC fast charging. Peak charging rate in any car should not be less 2C. That'll allow adding 100-250km range in a brief chai/coffee stop, depending upon battery size. At that point, people will worry less about charging times and range anxiety.

Read BHPian comments for more insights and information.

If you’re wondering, how it compares to the Tigor EV with the torque deficit, don’t worry. The Tiago EV feels very similar to drive due to the lower kerb weight (86 kg lighter) and the tuning of the motor.

Driving the Tata Tiago EV

The car that we got to drive was the long-range variant with the 24kWh battery pack. It has a Permanent Magnet Synchronous Motor that puts out 74 BHP & 114 Nm of torque:

Before we get to the driving part, let’s get some basics right. There are 3 main components in an EV – the battery, the motor, and the controller/charger. The battery is what stores the energy and the motor is what uses that energy to move the car. The controller/charger converts the energy from the battery into a usable form to power the motor. In more technical terms, the power grid from your house or a charging station is usually an AC current. The lithium-ion battery can store electric energy in DC form. So while charging, there’s an AC/DC converter that will convert the power grid's AC into DC and store it in your car’s battery. The DC fast chargers that you see usually have the AC/DC converter inbuilt, which is how they can charge your car’s battery faster. The controller typically sits on top of the motor. In the case of the Tiago EV, the controller and motor are placed under the bonnet.

The Tiago EV shares its powertrain with the Tigor EV. However, there are a few differences. The torque rating is down by 56 Nm in the Tiago EV. Both have a claimed 0-60 km/h time of 5.7 seconds, despite the Tigor EV being heavier. The tuning is different on both cars and it’s worth noting that the maximum motor rpm of the Tiago EV is higher than that of the Tigor EV. Now, let’s get to the driving part. People driving an EV for the first time will need to get used to the eerie silence after pressing the start/stop button, but it takes just a couple of drives to feel comfortable with it. There are 4 transmission modes to choose from – D, R, N, and S. ‘D’ mode is more designed for city driving conditions, while ‘S’ mode is when you want that extra power (at the cost of FE, which in this case, is the battery charge level). The rotary dial for transmission modes is not very intuitive and a traditional AT gear lever with slots would’ve been preferred. Tata has integrated their recent electric cars with a useful feature to go with this rotary transmission dial. Say you’re at a traffic signal, you no longer have to switch to ‘N’ and pull the handbrake. You can just pull the handbrake in ‘D’ mode and the creep function is disengaged, so the car won’t move. Neat integration, but the customers will have to be educated about this.

As a safety feature, the car will always start in "N" mode. Engage D, take your foot off the brake pedal and the Tiago EV gets off the line in a perfectly smooth manner, crawling at 6 km/h. It’s very linear and without any jerks. Driving around in "D" mode within the city is a super convenient affair. No clutch, no gears, no turbo lag & no noise means even a newbie driver will seem like a smooth one. The motor has sufficient torque, but it is used conservatively in "D" mode for a smoother driving experience & to maximize driving range. Think of "D" being more like "ECO" mode. Performance in D mode is decent, but that's it. You won’t have any issues keeping up with city traffic & power is sufficient for day-to-day commuting. When you want to suddenly accelerate from say 40 - 50 km/h though, you will feel the power deficit & it feels like a 1.2L NA petrol! If you want quicker acceleration, simply switch to "S" mode and you’ll notice a BIG difference in the way the power is put down. The throttle response is much sharper and you get a stronger surge of power. Added bonus = in "S", you'll see the power gauge on the left showing a redline at the limit (via 3 red bars), just like a conventional rev counter.

Out on the open road, D mode is adequate for regular drivers. You can cruise comfortably on the expressway. However, if you need to execute an overtaking manoeuvre quickly, S mode comes in handy. You'll also find yourself engaging "S" mode whenever you are in the mood for some fun. The Tiago EV feels peppy in Sport mode, even on the open road. Power is delivered strongly till 100 km/h, after which it starts to taper off. The Tiago EV's top speed is limited to ~120 km/h and progress from 110 - 120 km/h is quite slow. Must add that electric cars aren't good at high-speed cruising, from the range point of view. Drive continuously at 110 - 120 km/h in "S" mode and you'll see the battery level drop alarmingly fast. That's one of the reasons you'll see most EVs driving at 80 - 90 km/h on the expressway in the middle lane. If you’re wondering, how it compares to the Tigor EV with the torque deficit, don’t worry. The Tiago EV feels very similar to drive due to the lower kerb weight (86 kg lighter) and the tuning of the motor. All in all, it is a smooth car to drive in the city and on the occasional inter-city highway trips at 80-100 km/h.

Regenerative Braking

Remember when we said Tata is updating its cars based on customer feedback? Here’s an example. The Tigor EV that we drove last year didn’t have adjustable regenerative braking. The Tiago EV gets this feature and the latest Tigor EV also has been updated with the addition of adjustable regenerative braking. Way to be proactive Tata Motors! There are 3 levels of regeneration that you can choose from. You can also turn it off completely and depend on the brakes for stopping the car. Driving with maximum level 3 regeneration, you can feel your head nod when you lift off the accelerator. It’s good for maximizing range, but not so good for smooth driving. You can switch to level 1 or 2 for smooth deceleration on lift-off. One-pedal driving is very much possible in the city with level 3 regen as the deceleration is quite strong. However, the car won't come to a complete halt. It will crawl forward and you have to apply the brakes to stop it. This is again an individual preference and we were told that depending on customer feedback, Tata will or will not make the change in the next update. This change will merely be a software update, so it can be incorporated easily.

A thoughtful integration is that in level 3 regeneration and sometimes in level 2 (if the deceleration is strong), the brake lamps light up to let the car behind know that the Tiago EV is slowing down. Another point to note is that the level 3 regeneration will not be as strong when the battery percentage is 85 and above. It’ll show that the car is on level 3, but it won’t decelerate as strongly.

Noise, Vibration & Harshness (NVH)

Well, there’s no engine noise for starters! The only sound coming is a faint whirring by the electric motor. No gearshifts & minimal mechanical parts mean no jerks or vibrations. On the highway, tyre noise starts creeping into the cabin early at 80 km/h. You'll hear it more because there is no engine sound to drown some of it out.

Range

Range anxiety is a big concern with EVs. However, it’s only when you are pushing the car hard that you'll notice the range and battery percentage falling at a rapid pace. Tata Motors claims that under standard test conditions the Tiago EV has a range of 315 km, but under normal driving conditions, you can expect a range of ~200 km. This is enough for those intending to drive primarily in the city.

The range displayed on the MID varies based on the driving style of the previous driver. So, we couldn’t depend on the range readout on our test drive. There’s another useful bit of information on the MID next to the speedometer marked as ‘AEC’ which stands for average energy consumption and has a Wh/km reading. We managed to get around 140 Wh/km with ~60% driving in S mode and 40% sedate driving with maximum regeneration. If you want to calculate what that translates to in range, just divide 24,000 (24 kWh battery capacity) by the AEC reading. In this case, we got ~171 km of range, which is not bad considering the amount of time we spent in S mode. Keep the AEC number close to 120 Wh/km and that should translate to ~200 km of range which seems doable. 

Charging

Tata Motors has been working with its sister company, Tata Power, to improve the charging infrastructure levels. Also, there are multiple independent players popping up with charging stations everywhere. That said, we can tell you that the best place to charge your EV is at home. Cheapest + most convenient. At an average cost of Rs. 8 per unit, you’ll be paying Rs. 192 for a full tank at home. The estimated charging time (10% to 100%) from a 15A plug is around 8.7 hours. You can opt for the 7.2kW AC charger at your home or office for Rs 50,000 to bring down the charging time to 3.6 hours. A DC fast charger would top up the charge from 10% to 80% in just under an hour.

Suspension

Ride Comfort

The Tiago EV gets a MacPherson strut suspension with dual-path struts at the front and a twist-beam suspension at the rear. It rides on 14-inch rims shod with 175/65 section tyres. The recommended tyre pressure rating is 33 PSI all around.

Like most fossil fuel cars converted to electric, the Tiago EV's suspension has been stiffened up due to the heavy battery pack it is carrying. You'll notice the firmer suspension as soon as you start driving the car. Over some mildly uneven roads in the city at slow speeds, there is a fair bit of movement in the cabin and it even feels jiggly at times. However, the suspension is quite absorbent at low speeds and you can carry some speed over rough roads. You feel more of the road in the Tiago EV, but still, the ride quality is liveable & compliant enough on most city roads. It's only the really big bumps that come in strong, as do the sharp road dips. On the other hand, the Tiago EV rides rather flat on the expressway. At high speeds, i.e. 100 km/h, you have to be careful of the road undulations and expansion joints. 

Handling & Dynamics

There are a couple of things that aid the handling characteristics of the Tiago EV. Firstly, it’s the firmer suspension, and secondly, the heavy mechanicals (battery pack + motor) that lower the center of gravity. High-speed stability is very good and you’ll be doing 110 - 120 km/h on the expressway without feeling nervous at all.

Get on some twisty roads and you’ll appreciate the stiffer suspension. The car feels agile and you can carry good speed into corners. The suspension setup does complement the chassis well and the Tiago EV holds its line nicely. Changing direction on back-to-back corners is no problem either. You will like how the EV feels well-balanced in corners. In comparison to the Tigor EV, you don’t have the additional weight on the rear axle which is why it feels a tad bit more composed. Earlier, I had apprehensions that the heavy battery pack might cause some imbalance, but we didn't face any problem on our (admittedly) limited test drive. The only issue is the 175/65 section rubber, which is meant for maximizing range and not for pushing hard into corners. You will hear the tyres chirp when powering out of tight corners.

Steering

The electric power-assisted steering is a nice unit and is super light at parking speeds. The turning radius of 5.1 m is user-friendly and you can manoeuvre the car easily with gentle inputs on the steering. It weighs up adequately as you gain speed. It also has that typical trait in Tata’s steering where the weight is not added gradually. At ~50 km/h, you will notice that the steering wheel suddenly gets heavy. Very weird! The EPS is dead and there’s not much feel or feedback from it.

Braking

The Tiago EV gets disc brakes at the front and drum brakes at the rear. Their performance, in general, is satisfactory. However, we feel that wider tyres would definitely improve the braking performance of the car. Another sore point is that, like most EVs, the brake pedal has a spongy & rubbery feel. It feels weird at first, but you will get used to it.

Continue reading the discussion on the 2022 Tata Tiago Electric on our forum.

There are a couple of things that aid the handling characteristics of the Tiago EV. Firstly, it’s the firmer suspension, and secondly, the heavy mechanicals (battery pack + motor) that lower the center of gravity.

Tata Tiago EV Pros

• A well-rounded EV package at a sub-10 lakh rupee starting price. Total value-for-money
• Zero tailpipe emissions & green image will appeal to the environmentally-conscious
• Real-world range of ~200 km is adequate for city commutes & urban dwellers
• Stupendously cheap fuel cost of 1 rupee / km (if you charge at home)
• Peppy behaviour in "S" mode! "D" mode is rather tame though
• Selectable regenerative braking is a very welcome feature
• Sorted road manners due to the lower center of gravity & firmer suspension
• Smooth drive, no gears, light controls & compact size make it an ideal city car
• Well-designed interiors are likeable & user-friendly
• Features like the 8-speaker Harman audio system, cruise control, auto headlamps & wipers, connected car tech & more
• Solid build & construction. Tigor EV's 4-star GNCAP result is reassuring

Tata Tiago EV Cons

• A stiff 4-lakh rupees more expensive than the Tiago Petrol AMT. You're paying for the tech & being an early adopter
• Needs a charging point installed at your home parking. This is not doable for many people
• ~200 km range means this is strictly a city car. No long highway runs
• Stiffer suspension than the regular Tiago means you feel more of the road. Bad roads are felt
• Power tapers off after 100 km/h; top speed of just 120 km/h
• No spare tyre, you will have to make do with a puncture repair kit. We suggest buying a spare
• Long “full tank” charging times in comparison with an ICE car. Overnight charging is best
• Some misses such as "P" mode on the shifter, alloy wheels, adjustable rear headrests, etc.
• Rear headroom is tight. Also, a rare Tata car that cannot seat 5 (best for 4 adults)
• Tata's after-sales service quality is a hit or miss. Remains a gamble
• It's a brand-new technology, so there will be issues & niggles

Read Team-BHP's Detailed Tata Tiago Electric Review.

We have a 2015 VW Polo 1.5 TDi, done 1,25,000 KM and its still munching miles as if it is new.

BHPian CPJ recently shared this with other enthusiasts.

Hello BHPians!

Need your help in deciding a Second Car for our household.

A Little Background:

• Me and my wife both love to drive cars.

• We have a 2015 VW Polo 1.5 TDi, done 1,25,000 KM and its still munching miles as if it is new.

• This car has been rock solid and we plan to keep it for another 3 years.

• Now the need for a second car has arised, as my wife's office is going to resume, starting March 2023.

Requirements of Second Car:

• Automatic Hatchback, want to avoid AMT.

• Monthly running: 750 KM to 1000 KM.

• Mostly city use.

• Should be reliable with low cost of running, as we plan to keep this car for atleast 7 years.

• Safety: Good Build Quality with standard safety features like airbags & ABS with EBD.

• Budget: OTR 12 Lakhs (PUNE).

• Open to Preowned vehicles as well.

Cars Shorlisted

Tata Tiago EV XZ+ Lux Variant LR:

• Meets most of our requirement, but worried about long term reliability.

• Test drive vehicles have not yet reached showroom, so not sure about drive and feel of the car.

• Long Waiting Period, actual delivery might take place in April or MAY 2023.

• Overall fit and finish as comapred to Polo (Based on seeing Tigor EV in the showroom)

Preowned Hyundai Elite i20 CVT (2018 Make Onwards)

• A quick search on used car website, revealed a price range of around 8 to 9 Lakhs in Pune.

• A segment above Tiago, with good interior fit and finish.

• Major con: higher cost of running and maintenance.

Preowned VW POLO 1.0/1.2 TSI (2019 Make Onwards)

• A quick search on used car website, revealed a price range of around 8 to 9.5 Lakhs in Pune.

• Knows Devil: I'm okay with the After Sales Service based on my experince with VW Pune.

• Major con again: higher cost of running and maintainence.

So considering the above scenario which car you feel is a safe bet for the next 7 years?

Thanks and looking forward to your suggestions.

Here's what BHPian lamborghini had to say on the matter:

The Tiago EV is a new car, and could come with a few niggles, though should be relatively reliable given the decent word of mouth around the other Tata EVs. The biggest downside with Tata is the after sales support so check if there is a reliable dealer around you, and similarly about the EV - the worry of battery replacement is always there.
Optimistically as more people adopt EVs, the costs of a battery replacement should come down by the time you are in the market to replace yours but it is a risk you'll have to take.
If you're willing to overlook that - it could be a great option.

From the list, I am not too excited by the i20. I feel the price is too high and a new Jazz could be a better bet for a bit more. Yes, it is going to be discontinued, but that aside it's a Honda - meant to give you miles and miles of company.

I'd also avoid another Polo : Simply because you already have one in the house!

Here's what BHPian IshaanIan had to say on the matter:

Why not just save a chunk of money and go for a Brio AT instead? Parts will be available for another 10 years so you will not have any issues on that front and the gearbox is super reliable. Plus it is one of the few cars that has avoided the recent snobbish pricing trends in the used car market because it makes no snobby pretensions

S-Cross 1.5 AT is the best car out there for the task but it was only sold for 2 years I think? So finding one for a fair price might be difficult but if you do, then swoop on it. It is far better than the Brezza and easier to drive as well. But if you cannot find one, then the Brezza can be considered as well.

Here's what BHPian BeantownThinker had to say on the matter:

As you are looking a second car, I would recommend the Tiago EV. Just ensure you have the space for setting up the charging port at home. I would also recommend you to test drive the Nexon EV and see if you can manage to fit your budget.

In general, for people in metros, EVs make a lot of sense as a second car.

Here's what BHPian 07CR had to say on the matter:

I would suggest a Pre owned Jazz CVT (2018 or 2019 make). You could get it for around 6-8L for V/VX variant.

Spacious, well built, 4 star NCAP rating, excellent CVT GB for city use, reliable and efficient.

Don't worry about the parts availability as it's a product that's been on sale for years.

For your shortlisted products-

Tiago EV- battery performance for long term is suspect.

Elite I20 CVT- Safety is a huge concern. Dead and lifeless steering is a no no. Performance too is lethargic.

Polo- Avoid, because you already have one! VW products maintenance and niggles is already well known. I am glad your Polo has been a spectacular performer, but you won't be always lucky

Here's what BHPian freakmuzik had to say on the matter:

I would like to suggest the Tiago EV ideally as you're looking at a 9k - 12k kms a year. The EV would give you great savings as well. Please read about the battery type and ideal charging routines and see how it suits you as in this case, you'd be making a big switch to an EV lifestyle from an ICE one.

On the other had, since your Polo has done 1.25 L kms already, would you be looking at a replacement soon for that? Then, I guess, the whole equation could change.

Jazz CVT is such a no-brainer but the Tiago is even more compact and you can hop into the EV age as well.

Read BHPian comments for more insights and information.

My money is still lying with Wasan Motors and I have no booking.

BHPian jalsa777 recently shared this with other enthusiasts.

I was excited about the Tiago EV and wanted to ensure that, if i like the car on a test drive, I get the car quick and at the introductory price. To this end, I sat on my computer on the day bookings open; ready to book one as fast as possible. This excitement died very quickly and now I'm stuck with money deducted and no booking. I'll briefly write down my experience here.

Timeline:

• 10 Oct 12.00pm: I was ready just before 12pm to make this booking. At sharp 12, I open the booking site and nothing really works. I keep trying and hit multiple points of failure (these are well documented by me and others above in this thread).

• 10 Oct 12.36pm: I finally get through to the payment page, make a payment of ₹ 21,000 and I'm happy thinking that I'll be ahead in the queue and should get my car early.

• 10 Oct later in the day: I have got a payment confirmation email from RazorPay (their payment gateway | Screenshot below) and my bank and that's it. No other email/SMS from Tata Motors. Eventually, I write an email to customercare@tatamotors.com about my booking in the afternoon. Later that day, Tata Motors releases a statement that they had issues with the booking portal and request affected customers to write an email to the same ID.

• 11 Oct: I wait for 24 hours and get no response on email and hence tweet to @tatamotorsev.

• 12 Oct: I get a response on twitter that they will look into it.

• 14 Oct: Get a call and email from Wasan motors Borivali that tata has forwarded my complaint to them and that they have no booking information. They will look into it. This was in response to my email complaint.

• A few days later: Get a call from Wasan Motors Chembur that they have the amount in their bank, but there is no booking information from Tata and hence they request me to share my details to enable them to make a fresh booking. On 27th October i get an email from them stating the same.

Now, obviously my hopes of being in front of the queue are dashed. They can't even confirm if I'll be one of the first 10,000 or even 20,000 customers. I could have just given in and asked them to make a fresh booking, but I felt like a fool wasting my time at 12pm on the first day to make this happen. I would have been better off booking at 2pm and everything would have worked smoothly.

I wanted to ensure that someone higher up in Tata motors takes cognizance of the issues that the most enthusiastic customers are facing. I hoped that maybe they make a special case of such situations.

To this end, i asked the Wasan motors representative to give me in writing the following before i could approve a fresh booking:

1. Acknowledge that my payment was done on 12th Oct at 12.36pm
2. Acknowledge that due to a failure on Tata Motors end, they could not generate a booking ID for me.
3. Acknowledge that i was inconvenienced due to their incompetence and that they cannot do anything about it and hence request me to make a fresh booking which wouldn't be dated 12th October.

I know very well that Wasan cannot issue such a letter without going to Tata Motors and that someone at a decision-making position at Tata Motors will have to sign it off. I want this to happen because many a times the higher ups have no clue what's actually going on at the bottom.

It's been a month and I still haven't got this letter. My money is still lying with Wasan Motors and I have no booking. I'm unsure of what decision i will take on this matter now. Just sharing here for everyone's benefit and hoping that someone takes notice.

Screenshot of the Payment email from Razorpay

Read BHPian comments for more insights and information.

The maximum range I have achieved is close to 200 km with the AC on.

BHPian Nanolover recently shared this with other enthusiasts.

Bringing this info of mine here for any of our members who are interested to know Tigor performance and ownership experience.

Having had the Tigor EV for a month now, I can confirm on the fact that it is the ideal size for city use, the Tiago will definitely be better than that. Also, the electric motor in one full sweep, removes the worst part of the Tiago/ Tigor - it's underpowered, inefficient and noisy petrol engine and gearbox ( can vouch for this having owned both petrol Tigor and Tiago AMT).

Now you can really get to enjoy the smooth gliding experience, no gearchanges ( the throttle is extremely well calibrated). In fact for city driving, i feel it even beats the best automatics since there are no gears at all, just glides along. Plus sport mode is really fun !

Extras added

• Elegant cord 2D mats
• Frameless wipers
• Steering wrap
• Hella Chrome trumpet horns

Missing items

• Second remote keyless key. Reason cited is chip shortage. NO COMMUNICATION/ASSURANCE as to when/ IF I will ever receive the key

Now, inevitably being a Tata, worse followed by the bad and the good

Safety Hazards:

• Simple things like push/ pull windshield wash/ wipe. The wiper activates a long time AFTER the water is sprayed, leaving you blind and almost thinking the control is broken ! This is a safety hazard on highways and the problem WAS NOT PRESENT IN MY EARLIER TIGOR !
• Keyless entry sensor is useless sometimes, as it needs truck like force to engage and half the time, I end up locking with the remote key. Worst part is, if it doesn't lock it activates the horn 8 times and creates quite a racket for passers by ( made even worse by the fact that I have upgraded the stock horns to Hella Chrome trumpets)
• No Park mode meaning you have to be vigilant and engage the handbrake every time to get out. Always in the back of your mind as to whether you accidentally forgot to engage the parking brake. MUST convey this to any parking valet if you hand over the car to them, which I don't obviously as never trust valets
• Rear door design as it protrudes out a long way and you should be careful to move your kids out of the way before opening the rear door, else it will be a straight hit on their head
• Again, on the subject of head, DON'T hit your head on the trunk latch when taking out the charger. It really gives a solid whack!

The Negatives

• There is a creaking sound from the boot area when going on rough roads ( sprayed WD40 on the boot hinges but no effect
• An irritating rattle from the driver's side seat belt area ( need to take it to the service center, which I always loathe)
• Auto ac needs constant adjustment to keep the temperature you need ( on hot days you need to lower it by 1 degree every 30 mins, worst is you don't know what temperature you are in as the display is hidden in the touchscreen
• Stiff ride on the super potholed roads of Trivandrum. The solution is to slow down to a crawl and then its typical tata cushy cushy
• Hopeless rubber beadings and fit and finish in some areas which really don't do justice for a 14 lakh plus car
• Rollback on steep slopes, unless you are really quick with the accelerator or use the handbrake
• Losses 2 to 3 psi tire pressure every 2 weeks ( on account of the weight and road pounding perhaps)
• Z-connect App not working. Have raised complaint with Tata Motors helpline and SLA is 2 to 3 working days for resolution

Now the positives:

• Silent powertrain lets you really enjoy the solid build of the car. Feels like you really are driving around in a safe
• Compact size and maneuverability

Range:

Have covered close to 600 kms now with the car. Now I have never driven in an eco friendly manner. My go fast mode ( With AC set at 24 degree all the time, 10 times use of S mode and a 60 km run on the by pass plus rest in city), you can expect a range of 130 km. Mind you this is the worst and the battery charge was 100 to 18 % before i plugged it again.

In sensible mode, with AC on and reasonably swift progress you can get 170 kms in the city ( 100 to 20% drop). Didn't go below 20 % much as car has to run 60 kms plus a day and don't want to be stranded

My driver who with his gentle Zen like driving can squeeze 200kms ( 100 to 20%) with ac ( 80% drive is on the highway)

Other points:

• Don't expect royal dealership treatment ( at least in my case) when you go to buy this car. The experience I had was just like buying an autorickshaw. Remember, product only counts. Only plus with the dealer is they don't push for accessories or insurance ( unlike Maruti).Yet to receive refund of 13 K even after a month of delivery ( delay reason have been a to z and now its aa, ab reasons). Brother also yet to get his booking refund of 5k for the Nexon after 1.5 months
• Didn't consider Nexon as it is impossible for my kids and mother ( knee and joint issues) to climb into the back seat past the extra wide rear door sills and also the height
• The charger installation is neat and the whole product looks sturdy and well engineered
• The radiator fan does a 5 second run every time you open any of the doors/ trunk. You have to learn to live with it. Maybe part of pre-diagnostic checks
• Getting the long charger cable back into its pouch calls for some huff puff ( especially for OCD type people like me who just don't want to throw it in the boot). And 9/10 times you will end up banging your head on the trunk latch while doing so
• Don't know if its my case, but some folks just don't like them being overtaken ( especially in S mode where you blitz past them) by an EV. They honk and try aggressive overtakes to prove that their cars are obviously superior to my milk float!

Conclusion:

• Since its a new technology and in fact a new experience for the family in the EV space, we are keeping the Celerio also as back up for 6 to 12 months till the transition to EV is smooth and understandable. ( will be changing over to Tiago EV after that)
• Its a zero stress car to drive in the city with smooth controls, very light steering and good maneuverability plus the safety feel.
• Will whole heartedly recommend Tiago/ Tigor to anyone as a SECOND car with planned running < 200 km in city/ highway limits.

Read BHPian comments for more insights and information.

The interior space and finish feels like a segment above. It is adequate for 4 adults.

BHPian Mile10 recently shared this with other enthusiasts.

Checked out the Tiago EV at Orion Mall, Bangalore today. We have booked one already and wanted to see the car at the earliest.

A few observations:

• Display car had a odometer reading of 54Kms

• Tiago EV LR XZ+ Tech Lux Variant in Signature Teal Blue Car was on display

• Thought Tata could have offered the 14 inch alloys on the top end variant. (They used to offer the same size alloys on the old Indigo, which didn't look too bad!) The hyper style wheels all though look acceptable not sure about long term durability, it does feel flimsy when you knock on it and feels like a fancy wheel cover.

• The interior space and finish feels like a segment above. It is adequate for 4 adults. The Leatherette Steering Wheel feels a delight to hold, it reminded me of the Tiago JTP.

• The Tata guys at the display arena were all very well informed and very polite. They had like 5 - 6 young guys maybe just out of college all holding iPads and responding to queries.

• The car was definitely grabbing a lot of eyeballs and seemed to be getting a lot of attention from passers by.

A few photos:

Read BHPian comments for more insights and information.

Primary contenders are the Tata Tiago EV, Hyundai Venue & Grand i10 NIOS.

BHPian RaSing recently shared this with other enthusiasts.

I am on the lookout for a new car for my wife to replace her 9-year-old 61000kms run alto k10. This change is not because she has asked for it but because I have got bored of this car now

Present Scenario: I have a 2017 Creta 1.4 D (left with 5 yrs because of NCR Diesel Rule) for my personal use/family/highway use. Alto was used by the wife for her daily office commute and has never been used on a highway. I have booked a TIAGO MR XT EV. Here MR Stands for the Medium Range(Expected Actual Range around 125-150kms per charge) and shall cost me around 9,80,000 on road Delhi.

Our requirement is for a small hatchback/compact SUV to be used again in city onl

• Budget 8-10 lakhs
• Transmission: Automatic Preferred
• Daily Run: At present, it is 36kms(18 on one side) to be driven in DELHI NCR Traffic

We have considered the following cars and listed below are some positives and negatives we observed

Tata Punch Manual/ AMT

+Felt the car is built nice ,

- Though the AMT felt ok on a test drive, not sure if it really is (as per reviews on the forum/elsewhere)

Rejected because wife didn't like the looks much. However, open for a reconsideration

Grand i 10 Nios AMT

My preferred car at the moment as

+we felt the cabin to be really nice and airy because of white and grey colors used

+good plastic quality used inside.

+AMT felt nice too.

- The suspension felt to be very stiff for low-speed rides

- Perceived Value doesn't look worth 8.5 on road(i think so)

Maruti Ignis AMT

+ Appropriate Size

+ High Ground Clearance

+ Good Seating position

- Very Very Stiff Suspension

- Non Self centering the steering wheel

Rejected because of very very stiff suspension (could feel all jerks) plus the non-self-centering steering wheel

Hyundai Venue Manual/IMT

-Have not test-driven but I feel that it might be more comfortable than the ones on the list above

-Greater Social Status

-If buying the IMT then we also get the Turbo on the engine

-I saw a youtube review and again got to know that the suspension is stiff for city limits(Kindly confirm). So between the Grand i10 and the venue the problem remains the same as stiff suspension. -IMT is around 11.2 on the road and a bit stretched on the budget.

-Tiago EV(Booked)

+Have to take a look and feel and test drive yet as the car is not in the showroom yet

+Saves around 30-35k annually as per my current running

+ Better Automatic than a AMT(i believe)

- Actual saving may start only around 4th or 5th year

- Range Anxiety

The problem here is that:

1. I am still undecided whether a Tiago EV in our case is a good decision considering the past and present running average which is around 6800kms a year.
2. A similar spec(+2/3 features) petrol car like a grand i10 Sportz AMT or a Tiago XZA+ AMT, costs me around 8.5 on road and a XTA AMT is 7.6.
3. 9.8 on road for Tiago EV, is it worth or buy a petrol car like Venue with a better social status?
4. Two cars like 1 Venue and 1 Creta may lead to an imbalance as a smaller car may be needed at times
5. Any particular problem to with an EV other than range anxiety?
6. Should i save the initial money and go with Grandi10?
7. If a i buy a venue , it might suffice my highway runs in case i decided to sell the Creta (2,3 years down the line , as I mentioned it is already 5 years old 62k run, and left with 5 more years)

I also believe that the initial stretch of +1/2 Lakhs is still better rather than regretting it later, so open to suggestions

Please suggest the best in this case.

Here's what GTO had to say on the matter:

I think your use case is just perfect for an electric hatchback & you should pull the trigger:

• 9 years means time to replace your Alto, especially because of its basic nature.
• You have a larger car for highway runs. If it was the only car of the house, I'd tell you to stick to petrol power, but this new purchase will primarily be used in the city by your wife.
• Most of your alternatives are AMTs and I can tell you that AMTs are awful to live with. Jerky, with suspect long-term reliability. Of course, the Grand i10's AMT is smoother than the rest, yet it will never match the refined & seamless power delivery of an EV.

You will be an early adopter, so expect some niggles & issues. Although Tata is way ahead on the learning curve compared to other manufacturers, due to the sheer volumes of its EV division.

In terms of status, I would say that a green number-plate has more bragging rights than a Venue

Here's what BHPian SKC-auto had to say on the matter:

It's right time to take a plunge into EV, especially for NCR people. Is the odd-even rule still applied in winters? I believe EVs can be used on both odd and even days.

You will start saving after 3 years of usage, will save considerably if you keep the car for more than 10 years.

The batteries should last 15 years, no need of replacement 5-7 years. It really does not matter to someone who uses the car for personal usage for 10 years about other rapid developments of EVs.

I recommend switching to LR, gives you more range, will not be a problem even if battery loses 5-10% charge in your long ownership.

As GTO mentioned, you may see few niggles, not because it is an EV, it's because Tata is still in it's learning curve. Since your usage is strictly for City and probably do not have to use dc fast chargers and you will not be dealing with many of the niggles.

Edit: Just realized, another issue with ICE cars is flex fuel in future.

Here's what BHPian IshaanIan had to say on the matter:

Having driven the Tiago extensively back in 2017 when our family nearly decided to buy one, I can say confidently that the car is exceptional in every sense except for its weak power-train options (JTP variant was asked for but dealership never had an answer on it). So that way I guess an EV Tiago ought to be really nice

Also I note that you are considering getting a Hyundai i10 or Venue or Ignis for better "social status"? Please know that both the i10 and Venue have performed extremely abysmally in crash tests and are definitely less safe than the Tiago and as for the Ignis, a close friend of mine's mother owns an Ignis AMT from back when it was launched and since he was looking for a new car to replace the Ignis, I thought I'd ask him if he'd sell it to me. Since he stays near my house, maintains his cars well at the ASC and I had even driven the car few years back and thought it drove well, I imagined buying it off of him would be a safe bet. He told me not to bother as the AMT box has been giving problems and that the service center folks have not been able to solve it or give a concrete resolution that does not involve heavy expenditure. So I would say stay far away from any AMT vehicle.

Here's what BHPian Everlearner had to say on the matter:

I strongly suggest the Tiago EV.

Though I understand the apprehension as it is a new and untested product, the Tata's EV journey till date gives a lot of confidence and as GTO said, your's is a perfect case for an EV.

Though the pure cost savings may be debatable depending on what you compare with,
Since you are in Delhi, the benefits of an EV is not only limited to fuel cost savings, but also extend to be able to drive on both odd and even days, not required to sell/scrap after 10/15 years etc.,

All the best for your purchase and do update your experience before and after purchase.

Here's what BHPian biijims had to say on the matter:

As a second car in the house and as a city runabout, the Tiago EV makes for a great choice, but if you want a bigger SUV like car, why not consider the Renault Kiger RXT(O) CVT at 11.2 lakhs OTR Delhi or the Nissan Magnite XV Turbo CVT at 11 lakhs OTR Delhi, although not the best sellers in the segment and built to a cost, they are definitely VFM as regards engine, power, performance and features are concerned.

If you are OK with AMT and don't mind a base-spec SUV, the Tata Nexon XMA at 10.4 Lakhs OTR Delhi is a good choice as well.

If a non AMT hatchback is alright, you can't go wrong with the Hyundai i20 Sportz DCT or Sportz IVT, the DCT being the same one as used in the Venue, the car is adequately feature loaded and is a spacious car too. Tthe i20 Sportz IVT costs just 10.15 lakhs OTR Delhi whereas the i20 Sportz DCT costs 11 lakhs OTR Delhi.

Read BHPian comments for more insights and information .