My Hyundai Tucson GLS diesel: 1,000 km & first service experience

I was able to watch my SUV undergo its service remotely using their CCTV.

BHPian Randamoozham recently shared this with other enthusiasts.

I did my first service today at Blue Hyundai @ Rajajinagar. It was a pleasant experience. I was told to avoid Fri thru Mon for any service during the delivery of the vehicle, but I had to do it due to different reasons. Moreover, the first service is only a general check-up. The branch Manager at Blue, Rajajinagar) connected me to the Service Manager and the whole process went smoothly. Thanks to Naveen.

The floor manager was very cooperative, and he took me for a preservice drive and answered all my questions:

1. He helped me figure out the operations of fog lamps and Auto rain sensors. They were not working in the last rain but when he tested them with some splash of water they worked like a charm. I might have done something wrong.
2. His advice on the break-in process and general guidance in driving an automatic. Hopefully, this will help all new owners, especially the Diesel ones.

• Be gentle with the car for the first 10K. The manual says the first 1000 km but he advised me to take care of the engine for the first 10K and it will take care of you for the next hundreds of km.
• During the break-in process, drive your car like a Manual where you help the engine to change the gear. It means that you should not keep the accelerator pedal continuously but release it when you know that the engine is trying to change the gear.
• Do not keep the car in the Drive (D) mode during signals because the car will be engaged always. Give rest to the engine and gear system by moving the car to Neutral (N) and either use the Auto Hold or Electronic Parking Brake.
• The diesel from IOCL pumps (especially COCO) is good enough and you do not need the expensive Shell or Shell Power. Requesting advice from other Tucson owners on this on their experience. He asked me to stay away from HP and BPCL.

They topped up all fluids as needed and checked the vehicle and I only paid Rs.60/- for disposables. I specifically told not to wash my car but do the vacuum for the interiors. I got the car back in 2 hours. I was able to watch the car and I found that Hyundai allows you to watch the car remotely using their CCTV.

The BlueLink has an issue where it sends me a notification the doors are not locked immediately after I lock the car. He ensured that the SW version is up to date and tried contacting the BlueLink as well as the SOS line using the switches within the car. I am not surprised but both did not connect. I keep wondering when I really need it for emergencies. Then I called the BlueLink support team from the App itself and they asked me to send the details via email.

In one of the conversations, I understood that Hyundai could install the 360-degree camera for you but they advised me against it. They found out from an experience with Alcazar that the Reverse Line Assist system went away after the 360-degree camera installation.

Overall, it was a good experience.

BTW, I reduced the tyre pressure from 40 to 35 and the ride became much better. Thank you all.

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