Aftermarket 360-degree camera issues on my new Hyundai i20 N Line

Need some advise here. I've tried to nudge them into action and a Google review seems to have helped me get to where I am.

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I installed a 360 degree camera on my wife's i20 nline. I felt it would really boost her confidence. But the job done by RS Premium at Jayanagar was really pathetic.

They promised to do the job in 2 hours. But didn't touch the car even after a one hour wait. Finally, it took them 6 hours to get it installed.

Now after the install, I checked the lights, mirrors and noticed that both the motors for the mirror adjustment was not working. It's a new car, so you can imagine how frustrated I was.

I stay pretty far from their 'show room' and so they said they'd send someone over to fix the mirror. They also said they would WhatsApp the invoice since it was already past 10 pm.

After continuously following up with them, they send one person home. He tries stuff and is not able to fix the motors. Then after another couple of days, they send another guy. Now this guy in the process of trying to fix the motor, breaks the mirror (glass) on the right!

It has 4 cameras. One installed on each mirror, one at the back.

And one in the front.

I had to take another 6 hours and go to another place to somewhat fix the motors. One side is still wonky.

There's a joystick remote that comes with the unit that's not functioned from day 1.

And it's almost a month now, They have replaced the mirror, after a lot of calls. But I still haven't got the invoice and Sham the owner doesn't respond to phone calls. When he picks up, he gives it to one of his folks who is trained to say that he's in a 'meeting'.

The whole setup set me back by 34K. How do I get an invoice from them. Need some advise here. I've tried to nudge them into action and a Google review seems to have helped me get to where I am.

BTW, this is my second install of something from him. The first one also I had to visit twice. My rear light casing was broken. Wouldn't recommend this person to anyone.

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