Two serious issues I found on our Virtus: Still finding a fix!

The radio just keeps playing even when I turn off the ignition, remove the key, walk out and lock the car!

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Hi All,

This is my first post on this forum and the singular issue I'm facing with our 1.75-year-old Virtus warrants my active participation!

Background of the car

My dad bought the Virtus (1.0 Comfortline) in September 2022 in Chennai when I was working in Mumbai (I transported our Ameo and used it there once the Virtus was bought). A few months ago, I moved back home to Chennai and have since sold off the Ameo since our combined usage of both cars was not more than 200 kms in a month so it didn't make sense having the Ameo sitting in the Sun.

The first issue

Anyway, so since I started using the Virtus post the Ameo's sale, I've first noticed that the speaker system is faulty since none of the four speakers in the rear doors works and doesn't show up in the balancer/fader settings window as well. I've been meaning to get it checked with the ASS hoping that there would be some solution under warranty if the issue is more than improperly connected wires.

On top of it, the Bluetooth connectivity is a pain since the visibility toggle sometimes just gets stuck in "Off" mode if say I stop at a shop and resume the journey. When this happens, it doesn't connect to any phone including the one which was connected mere minutes ago. The issue doesn't go away until I start the car the next day or so.

The second (more serious) issue

On top of the two aforementioned issues, I've faced this more serious issue twice so far. The head unit becomes unresponsive to volume controls and power off, and the radio just keeps playing even when I turn off the ignition, remove the key, walk out and lock the car! Have appended a video to understand the issue better. (Note: I was stuck in horrible traffic and was at a red signal so it was safe to take the video since I didn't know if I could replicate the issue again). Whenever I try to mute or adjust the volume, an error pops up that reads "Please select valid source". I think it's a serious issue since it has the propensity to drain the battery as it keeps playing music even after exiting the car and locking it!

Will visit the ASS soon but in case anyone has faced this or has a solution, please do let me know.

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