Hyundai's safety issue - disaster waiting to happen

BaCkSeAtDrIVeR · 12th July 2007, 10:45

Four threads is dangerous - go in for longer studs; of course, ask the dealer to do it and insist that you will not pay - it is a hyundai approved alloy after all, and new studs should not cost more than 50 buks apiece (my guessstimate).
I really fail to understand how the alloy makers design their wares so casually - with no space for wheel spanners. And it is surprising that this is happening on a Hyundai approved alloy.

rdkarthik · 12th July 2007, 10:52

OE rims fit perfectly. With these approved league rims there is not much of the bolt left.

The service manager at that dealership after enquiring with "approved" league reps informed my cousin that the bolts were not too short its just the nuts that are too long....

It does seem more like a dealership approved thing. But whatever the case , the service/dealer is the face of the company for any individual buyer, and such selling tactics at the cost of safety is just not acceptable.

viper · 12th July 2007, 10:55

Hi RD,

I would suggest you take it in writing from the dealer that these rims are OE approved. Once you have that(doubt they will give it to you) fax it or scan a copy to HMIL alongwith the photographs of the rims on the car.

They will take the action necessary and get back to you. That said I would advise you to either remove those wheels from the car and put your originals wheels or some other alloys that fit correctly. Do not fit longer studs as that will void your car warranty.

No need to inform you that it is dangerous to drive in the current scenario.

Viper

jango · 12th July 2007, 11:08

That's a League alloy, i doubt if its something which comes from the company coz i have never seen a League alloy come as OEM. The fitting is not accurate at all, please be careful driving around, and get the same checked with the company !!

mclaren1885 · 12th July 2007, 12:22

Karthik, you need those aftermarket studs on the car for such alloys. I guess you must already be aware of it. Also you will need a bit which sits inside the wheel spanner and the other end fits these studs perfectly. Let me see if I can put up a picture by evening.

Looks more like the dealer trying to pull of a stunt. I have seen quite a lot of people run stock wheel bolts on alloys and these hardly wind around a couple of threads. Get the aftermarket bolts and you should do fine.

moralfibre · 12th July 2007, 12:22

Of my experience in dealing with Hyundai for the Getz and Santro, they do have a hell lot of Hyundai approved products which are outsourced. Like for example the Carnauba wax and Dashboard polish from Eagle One. They have a lot of interior cleaning people in service (outsourced again) who carry a Hyundai approved tag for interior cleaning. The remote locking system is some Cobra make which is also Hyundai approved (Read as costs higher than the local market product - I mean the exact same product). This is a marketing gimmick used by Hyundai to add a premium to products that are available at 10-40% lower rates in the open market. I could be wrong but then I believe Hyundai might have approved grey market alloys as Hyundai approved again. There are high chances since the word "Hyundai approved" is widely used at dealerships and service centers.

I believe Hyundai even charges a sum to the vendors to get their products approved and certified but what quality standards they keep in mind when giving such a certification is unknown to us.

Revvhead · 12th July 2007, 12:35

Quote:

Originally Posted by rdkarthik

I cannot believe its so casual here....

My cousin picks up this new verna from advaith (dealer in bangalore), then goes for hyundai approved alloys installed at the showroom.. The wheel's centers are so thick the nuts are holding by just by about 4 threads... These are the pics of the install

Showroom's answer was that its okay, its company approved

. Stock wheel spanner would'nt fit into this wheel either.

Just imagine consequences of driving hard.....

dude, imaginethe consequences of driving that thing around at all!!!

the best way to generally fit a nut, is have a few threads out, not four threads in!!

that delaer is creating a rolling coffin!

manojgautham · 12th July 2007, 12:38

Quote:

Originally Posted by rdkarthik

I cannot believe its so casual here....

My cousin picks up this new verna from advaith (dealer in bangalore), then goes for hyundai approved alloys installed at the showroom.. The wheel's centers are so thick the nuts are holding by just by about 4 threads... These are the pics of the install

Showroom's answer was that its okay, its company approved

. Stock wheel spanner would'nt fit into this wheel either.

Just imagine consequences of driving hard.....

Hey buddy,

I am sure this is not Hyundai approved. Anyways I know the Service Manager at Mission road Hyundai Service station. PM me if you require any help. Don't neglect this thing, it could be fatal.

Manoj

PRADEEP KUMAR · 12th July 2007, 12:56

If What moral fibre says is true-

A recent article and Hyundai's action of going back to Korea for Components as the local vendors are not giving good quality is an eyewash!

cheers!

Sam Kapasi · 12th July 2007, 13:12

Quote:

Originally Posted by moralfibre

I could be wrong but then I believe Hyundai might have approved grey market alloys as Hyundai approved again. There are high chances since the word "Hyundai approved" is widely used at dealerships and service centers.

I believe Hyundai even charges a sum to the vendors to get their products approved and certified but what quality standards they keep in mind when giving such a certification is unknown to us.

HMIL does have a controlled accessory department, following certain quality standards and when a product passes their required conditions and extensived testing, the suppliers are required to print the following logo to their products.

There is a detailed process of procuring the authority to use this logo, of which you are looking only at the end result. For example, some of the companies that have the authority to use this logo are Webasto, Nokia, Kenwood and JBL. Ofcourse there are a few more companies (I quote simply from my limited knowledge), covering the range of common car accessories.

There are other details as well, which, as you can imagine, cannot be discussed on a public forum.

Do not compare this to the recent press release with regards to Hyundai vendors. Vendors supply material at factory level. Hyundai may have felt the need to resource some material from Korea, for factory level usage in the manufacture of new cars.

The wheels being discussed in this thread are after-market accessories, supplied at a dealer level, from the accessory department of a Hyundai Dealer.

Bottom-Line - you need to look for the above logo on the packaging, brochures or even the product itself, if, indeed it is Hyundai Approved, otherwise, it's probably not.

MF, there is NO chance that a grey market product would meet this approval from HMIL, it requires interaction on a corporate level with backup and correct representation.

moralfibre · 12th July 2007, 13:18

Quote:

Originally Posted by Sam Kapasi

MF, there is NO chance that a grey market product would meet this approval from HMIL, it requires interaction on a corporate level with backup and correct representation.

Sameer, I knew you'd have some info because you have products which are "Hyundai Genuine Accessories". I was talking about some services in addition to products they use. Services like interior cleaning were quoted as "Hyundai approved" and they claimed that they have a certificate which says so. I have to dig up a few pictures of the boards they had put up in the service center. Let me see if I can get a copy of the certificate they have. If you get a copy of Eagle One products brochure (Indian), they carry a few products which are marketed as "Hyundai approved".

So guys, as Sameer elaborated on this subject, ensure that the products you pick up carry a picture of the logo put above.

Thanks a ton Sameerji

WasavaTyres · 12th July 2007, 13:32

Dealer's taking you for a ride. Ask him to replace the wheels. Try Hi-join,great desings,good wheels

Srini76 · 12th July 2007, 14:15

Hi Rd,

We have faced a similar issue with a Hyundai Dealer in Chennai and the product was yet again alloy wheels. The only difference in our case was that the dealer was selling a Taiwanese product and refused to give us the 5th Wheel stating that it was not a Hyundai Policy (can you beat that) and since we did not want to go head on for a fight we asked to meet the service/quality manager deputed from Hyundai as and when he come in (They make regular Visits I am told) on which the head of the said station told us that we could either Swap the wheels for one that has 5 wheels or opt for a refund !! Oh yes we opted for the refund !!!! Incidentally this was for a accent Viva !!

I am was then subsequently informed by a friend who works in the service department(different dealership) that this authorized stuff was being misused by dealers as products sold in the dealership is by default taken as authorized !!

Watch out pal with the car and like the more experienced in this forum have said its super dangerous to drive on these !!!

take care and drive safe !!

12th July 2007, 10:45	#16
BaCkSeAtDrIVeR Senior - BHPian Join Date: Jun 2007 Location: Kochi Posts: 2,540 Thanked: 758 Times	Four threads is dangerous - go in for longer studs; of course, ask the dealer to do it and insist that you will not pay - it is a hyundai approved alloy after all, and new studs should not cost more than 50 buks apiece (my guessstimate). I really fail to understand how the alloy makers design their wares so casually - with no space for wheel spanners. And it is surprising that this is happening on a Hyundai approved alloy.
	() Thanks

12th July 2007, 10:52	#17
rdkarthik BHPian Join Date: Sep 2005 Location: bangalore Posts: 206 Thanked: 13 Times	OE rims fit perfectly. With these approved league rims there is not much of the bolt left. The service manager at that dealership after enquiring with "approved" league reps informed my cousin that the bolts were not too short its just the nuts that are too long.... It does seem more like a dealership approved thing. But whatever the case , the service/dealer is the face of the company for any individual buyer, and such selling tactics at the cost of safety is just not acceptable. Last edited by rdkarthik : 12th July 2007 at 10:55.
	() Thanks

12th July 2007, 10:55	#18
viper BANNED Join Date: Mar 2005 Location: Mumbai Posts: 1,766 Thanked: 20 Times	Hi RD, I would suggest you take it in writing from the dealer that these rims are OE approved. Once you have that(doubt they will give it to you) fax it or scan a copy to HMIL alongwith the photographs of the rims on the car. They will take the action necessary and get back to you. That said I would advise you to either remove those wheels from the car and put your originals wheels or some other alloys that fit correctly. Do not fit longer studs as that will void your car warranty. No need to inform you that it is dangerous to drive in the current scenario. Viper
	() Thanks

12th July 2007, 11:08	#19
jango BHPian Join Date: Mar 2006 Location: New York & kotayam Posts: 800 Thanked: 23 Times View My Garage	That's a League alloy, i doubt if its something which comes from the company coz i have never seen a League alloy come as OEM. The fitting is not accurate at all, please be careful driving around, and get the same checked with the company !!
	() Thanks

12th July 2007, 12:22	#20
mclaren1885 BANNED Join Date: Jul 2005 Location: Bangalore (the city of modded cars) !! Posts: 4,818 Thanked: 46 Times View My Garage Infractions: 0/1 (10)	Karthik, you need those aftermarket studs on the car for such alloys. I guess you must already be aware of it. Also you will need a bit which sits inside the wheel spanner and the other end fits these studs perfectly. Let me see if I can put up a picture by evening. Looks more like the dealer trying to pull of a stunt. I have seen quite a lot of people run stock wheel bolts on alloys and these hardly wind around a couple of threads. Get the aftermarket bolts and you should do fine.
	() Thanks

12th July 2007, 12:22	#21
moralfibre Team-BHP Support Join Date: Dec 2004 Location: MH-12 Posts: 8,560 Thanked: 14,440 Times	Hyundai Approved Of my experience in dealing with Hyundai for the Getz and Santro, they do have a hell lot of Hyundai approved products which are outsourced. Like for example the Carnauba wax and Dashboard polish from Eagle One. They have a lot of interior cleaning people in service (outsourced again) who carry a Hyundai approved tag for interior cleaning. The remote locking system is some Cobra make which is also Hyundai approved (Read as costs higher than the local market product - I mean the exact same product). This is a marketing gimmick used by Hyundai to add a premium to products that are available at 10-40% lower rates in the open market. I could be wrong but then I believe Hyundai might have approved grey market alloys as Hyundai approved again. There are high chances since the word "Hyundai approved" is widely used at dealerships and service centers. I believe Hyundai even charges a sum to the vendors to get their products approved and certified but what quality standards they keep in mind when giving such a certification is unknown to us.
	() Thanks

12th July 2007, 12:56	#24
PRADEEP KUMAR BHPian Join Date: Oct 2005 Location: CHENNAI Posts: 388 Thanked: 29 Times	If What moral fibre says is true- A recent article and Hyundai's action of going back to Korea for Components as the local vendors are not giving good quality is an eyewash! cheers!
	() Thanks

12th July 2007, 13:32	#27
WasavaTyres BHPian Join Date: Aug 2006 Location: Indore Posts: 822 Thanked: 459 Times View My Garage	Dealer's taking you for a ride. Ask him to replace the wheels. Try Hi-join,great desings,good wheels
	() Thanks

12th July 2007, 14:15	#28
Srini76 BANNED Join Date: Jul 2007 Location: Chennai, India Posts: 157 Thanked: 169 Times View My Garage	Hi Rd, We have faced a similar issue with a Hyundai Dealer in Chennai and the product was yet again alloy wheels. The only difference in our case was that the dealer was selling a Taiwanese product and refused to give us the 5th Wheel stating that it was not a Hyundai Policy (can you beat that) and since we did not want to go head on for a fight we asked to meet the service/quality manager deputed from Hyundai as and when he come in (They make regular Visits I am told) on which the head of the said station told us that we could either Swap the wheels for one that has 5 wheels or opt for a refund !! Oh yes we opted for the refund !!!! Incidentally this was for a accent Viva !! I am was then subsequently informed by a friend who works in the service department(different dealership) that this authorized stuff was being misused by dealers as products sold in the dealership is by default taken as authorized !! Watch out pal with the car and like the more experienced in this forum have said its super dangerous to drive on these !!! take care and drive safe !!
	() Thanks