Hello friends
I booked a Yeti 4x2 Active Cappuccino Beige some 3 weeks back at Autobahn, Prabhadevi, Mumbai. The loan processing and dealer payment should happen sometime in the coming week, but I shall take the delivery only after Diwali due to an impending marriage in the family. I got a discount of INR 1.98 L on the Mumbai on-road price of INR 1727445 plus I exchanged my 2.5 year old diesel Indica Vista Tdi, which had already done close to 43000 kms, for which the dealer offered me INR 2.7 L, which I think has turned out to be a good deal overall.
Our old Vista was entering the zone where the car is not new anymore and regular maintenance costs were on the rise. We were keen to replace the car before we start getting slapped with inflated service bills and long trips to the TASC. My wife was keen on getting the Hyundai Verna Fluidic 1.6 CRDi SX mainly due to the looks, but I was not too keen on it having personally experienced the poor drivability and pathetic suspension of my Father-in-law's previous generation Verna. Nevertheless we had scheduled a test-drive of the Fluidic Verna with HMP Lower Parel, when I saw an advertisement of the Skoda Yeti with a massive 1.98 L discount in Bombay Times. I had always liked the Yeti, which I had first seen on BBC Top Gear - Jeremy Clarkson's famous Yeti number with the helicopter roof-landing
and with the discount the Yeti seemed irresistible!
I visited the Skoda India website and registered my name and mobile number with them for a test-drive. To my surprise, I got a callback from a Skoda India
representative within 15 mins of registering on the website. The representative took my address and told me that I would get another call from a Skoda dealer within half an hour and that is exactly what happened! Mr. Deepak Hemnani from Autobahn, Prabhadevi called me and explained the deal available on the Yeti and e-mailed me a brochure. I had a chat with my wife about this on the and showed her the brochure. Although she was not too enthusiastic about buying a boxy compact SUV, especially over the good-looking Fluidic Verna, I managed to talk her into taking a test-drive.
In the meanwhile, Mr. Deepak set me up with their used car evaluator who came to my place a couple of days later and checked out the Indica and gave me a quote of INR 270,000 for the car. The following day an evaluator from Hyundai checked the car and quoted INR 200,000 for the car. Since, I was happier with the Skoda quote (obviously
) I scheduled a test-drive of the Yeti first - a decision that later proved to be the Waterloo of the Fluidic Verna!
We visited Autobahn, Prabhadevi at the scheduled time where a Mr. Naresh showed us the vehicle (a 4x2 Active) and explained its features. My wife and me were impressed with the Yeti. The build quality both in and out was exceptional, one could not get around the premium feeling inside the vehicle, plastics are nice and everything seems just so well engineered (I suppose it's fairly easy to impress Tata car owners
). The test-drive was equally impressive; the 2.0L TDI, which I was told was the same engine that pushes the Laura, delivers power without fuss, low-end torque is more than sufficient and turbo-lag is minimal. There was zero engine noise inside the cabin while the ride quality itself was excellent - I deliberately took a few potholes at speed and there was no jarring or jumping of any sort. My wife was highly impressed with the Yeti and I was beaming with joy. It seemed that nothing that the Verna did could match the supreme satisfaction that we had in the Yeti.
The only lingering doubt about the Yeti that I had was the Skoda after-sales issue, having read scores of unpleasant stories about their after-sales service.
I wrote a frank e-mail to Mr. Naresh, explaining the apprehensions that I had along with links to relevant Team-Bhp threads. He redirected the e-mail to his senior Mr. Nikhil who assured me that I would receive the best possible service and they would even introduce me to their workshop managers who will take personal care of the vehicle when it goes for service. I felt this was a nice gesture. I must also note that throughout our interaction with Autobahn we have been treated very well, everyone involved has been courteous and extra nice to us, all queries have been promptly and satisfactorily resolved. To add to this they serve excellent freshly brewed coffee and I must have downed litres on my numerous visits to the showroom.
So, I asked my wife if she still wanted to take a test-drive of the Verna and the answer was a resounding NO and in the end we booked the Yeti without checking out any other car, which is significant since we had a fairly wide choice of vehicles within our budget - a testimony to the brilliance of the Yeti. Hence, although we know that maintaining the Yeti is going to cost us much more than, say, a Toyota or a Hyundai, and unless we actually go through the ownership experience for a couple of years we won't know whether Skoda after-sales has been a hit or a miss with us, we have our fingers crossed and are eagerly waiting to welcome the Yeti into our household.