re: Review: 1st-gen Ford Figo (2010) Quote:
Originally Posted by english Its not compulsory, if required they would change. I'm getting it checked at Metro in two days. ![Smile](https://www.team-bhp.com/forum/images/smilies/smile.png) |
If you are visiting the St. Marks road centre, suggest you get in touch with Venkatesh. He was my SA for the day and really very friendly guy. He even took me to the workshop when i told him about my desire to watch the car being serviced. He showed what parts were changed and why. And even though he was running short on time due to added pressure that day he looked after all my queries and needs.
He can be reached at:- 9902012623. And he really appreciates it when the customer keeps his car in good shape. Going by my previous experiences, he turned out to be the most attentive to the needs of the customer.
The rest of the service advisors were all arrogant last time. And got my car dented too. Even this time one of them tried to keep me out of the workshop. I wish they treated customers with more respect. Im happy to have found atleast a good seed in that ASC. Quote:
Originally Posted by Sheel I have always watched my Cars being serviced at ASC's, but don't bother anyone. No one has said a word yet.
I even photographed the RTB inspection procedure.
And yes, no test-drive of my Car w/o my permission.
Today, I helped the mechanic in greasing my CBR's cone-set. | Quote:
Originally Posted by Blow Horn Ok I think they won't do such a blunder to replace the RTB with a used one. You can anyways check the beam and the new one would look factory fresh black with no stains. You gave the right answer to the guard! Also do test the car on bad roads to check any unwanted noise after the replacement. |
They didnt replace my RTB however. Only the PAS hose got replaced along with completely new steering fluid. Venkatesh also explained to me the RTB inspection procedure with all the tools and spray and it was actually quite simple. More on that on the RTB thread.
One thing i feel Ford should recall or atleast replace FOC is the mudguards. The one on my front right was broken after a year. I thought I was the only one to have that damaged. However yesterday I noticed every single Figo which had come for service had one or more mudguards broken. In fact an owner who had taken delivery on my 2nd service day, has already got 4 of the mudguards broken. Im sure this will be the same story all throughout the country. Do you guys feel its a design flaw?
Also noticed other than BHPians, hardly do people take care of their vehicles. So many were brought into service fully dusty and not even clean inside. I do feel our rides deserve a good detailing service atleast once a month for the joy it brings us everyday
And a lot of thanks to you guys for your prompt replies that day. Had you not replied, I wouldn't have been able to watch my car being serviced. It was only because you all suggested that i can stay, did i put my foot down and observe the whole process. Thanks friends. Quote:
Originally Posted by Blow Horn Ok This is the reason i never went for the mud guards. They are bound to be broken.
You are right. Our cars are the best in the ASSC (touch wood). People were amazed to see the upkeep levels even at the 3rd service. People do clean exteriors but most of them don't bother to clean the Interiors! |
I dint replace my mudguard either as the out ramp in my apartment has metal sticking out on the right side and it used to touch the mudguard all the time and thus came off one fine day. Some people were having them replaced at the ASC though.
About the interiors and exteriors, i pity the cleaners when they have to clean a dirty car. If you open the door even then so much dust accumulates in the air around you. And the stink coming out of these cars is pretty bad. I can go on and on. Come on people, a cleaning job doesn't cost that much once a month.
Oh lest i forget, my SA was very interested in my stickers. Sadly i couldn't offer him one as I hadn't got the extra ones with me. He asked about the forum and i gave him a brief description. Till then he had seen only the stickered cars but noone had bothered to explain about TBHP. Hope i wasnt wrong in introducing him to the forum.
Last edited by Parthasarathig : 31st August 2012 at 01:21.
Reason: Added a new quote
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