Madrash, how is your car after the AC Blower replacement? hope the left side "thunk" has gone away. Meanwhile, to update on the AC Blower change in our town, we had talked to the dealer and it goes on like this:
Cast: SK-Shykrish, ME-Mysticeyes, MS-SKoda dealer, WE1- Warranty Engineer, WE2- Warranty Engineer ringgg..ringgg..ringgg...hello..**** skoda
SK - I want to talk to concerned person regarding the AC Blower replacement under warranty
MS - Sorry sir, this is the sales dept., you better ring up the service dept.
ringg..ringgg..ringgg... hello..*** skoda
SK - I want to talk to concerned person regarding the AC Blower replacement under warranty
MS - Sir, you can talk to the warranty engineer in the following number ********
ringgg..ringg..ringgg..hello..
SK - I want to inquire regarding the AC Blower replacement under warranty
WE1 - yes sir, there is an option for AC blower replacement under warranty. however, the same is out of stock and if you want it, we can place an order. However, you have to prove that your car is less than 2 year old.
SK - Thank you..
After 5 minutes, it was my turn to ring up:
ringgg..ringgg..ringgg...hello..**** skoda
ME - I want to talk to concerned person regarding the AC Blower replacement under warranty
MS- Sir, I would give you another number, you can talk to the concerned person
ringgg..ringgg..ringgg...hello..
ME- I want to inquire regarding the AC Blower replacement under warranty
WE2- Sir, do you sometimes get a left side noise?
ME - Yes, but only while driving through rough patches
WE2 - Does it come from the left side or right side?
ME - Left side
WE2 - Sir, Skoda has acknowledged the left side issue and we would ge happy to serve you by tightening the nuts of the blower. We don't have the provision for replacement is not needed
ME - I prefer replacement since it is being carried out in other states
WE2 - Sir, where did you get the information from?
ME - I got it from my friends in Chennai/ Mumbai. So how come Kerala doesn't have the replacement under warranty?
WE2 - Sir, we can inspect the blower and if required, change it under warranty. However, its not required.
ME - I prefer replacement WE2- Sir, please don't consider Chennai/ Mumbai. atmospheric conditions are very much different and hence they might need replacement. Kerala is different, we can settle for tightening
ME- I hope both of us and my car is in India. Hope the warranty is valid for Kerala too since Kerala is in India. We can talk coming saturday face to face
WE2- Ok Sir, but you've to prove your car is not more than 2 year old.
This, shows the *** attitude . I'm restraining myself from saying more. ANyway, Shykrish and myself has decided to turn up at the dealer on saturday morning with a wide smile and make up the day for them. and boy, we didn't know that fabia was launched in 2008 only. how fast the time fly Does anyone know where we can obtain birth certificates for automobiles? |