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BHPian Join Date: Feb 2024 Location: Chennai
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| Tata Punch EV Buying & Initial Ownership Experience Background: I currently own Ritz Diesel which I bought in 2010 with around 80k on Odo. Have been very happy with the ownership so far. It was time to do the fitness Certificate by end of the year and is still in great condition with extraordinary pickup and handling. Following are the reasons for looking for a replacement 1. High level of vibrations in the cabin and the heat from engine 2. The engine had been run-in around 60-80 kmph speed due to the distance to my office. Due to this it was butter smooth at 80 kmph but at low speeds and lower gears, had a whine. I realized that this irritated me, caused stress and tried avoiding this by going at higher speeds even if situations do not allow. I was tired and stressed out even after an 1 hour drive. 3. Many parts have been replaced and a change of Strut assembly was due. In spite of all this I have decided to replace parts, complete Fitness certificate, renew registration and retain the car as backup. Started looking at EV due to the below reasons 1. 95% usage in city and occasional highway runs 2. I am used to engine braking and high torque at lower speed offered by 1.3 MJD engine 3. Low NVH 4. I started using solar panels more than 15 years ago when the concept was new. Recently I replaced all the components - panels, wiring, charge controller, batteries..etc myself and was comfortable handling electrical systems in my house. My current setup is s small 1.5kw panel off-grid system and is not sufficient to charge an Ev. However my consumption is very low at <250 units every 2 months. I will still be within the government current subsidy even after getting an EV. 5. GST at 5% and no Road tax. I believe these will be taken away once the volumes reach critical mass. This will offset any price reduction due to less battery costs. Why Punch EV 1. I am ok with getting components from China but not comfortable with majority Chinese owned companies (vs MG / BYD) 2. LFP over NMC battery due to low degradation at higher operating temperatures and charge tolerance at 100% (vs XUV400) 3. Kona electric was considered seriously but low ground clearance and bad roads in my usual route eliminated it. Also was apprehensive about support and cost for CKD components in case replacements are required. Got to know that TATA EV parts are not cheap and have long lead times to replace as well. 3. Lack of experience with others including Honda, Maruti and in general lack of other options lead me to Tata. Also all these are likely to be in 20L+ range, with launches getting delayed due to slowdown in EV market and I did not want to spend too much money on emerging tech. 4. Citroen eC3 did not have active cooling which may be an issue for our hot climate 5. Me and my Family did not feel Nexon was a significant upgrade over Punch to warrant the additional cost and Tiago was not an upgrade over Ritz in terms of cabin space. 6. Punch itself being a hotseller shares the body components with the EV. 7. Good ground clearance with a compact size for city maneuvers. Rear seat size was slightly better than Ritz Why Long Range
![]() Bonnet Temperature ![]() Booking, Purchase & Delivery experience Disclaimer: The purchase experience may vary based on the available stock and dealer motivation at that point in time and cannot be generalized.
TCS - 14,3400 (Not credited in AIS tax statement yet), Insurance - 44,188 (with 45% NCB transfer from Ritz for Own Damage), Includes invoice purchase, Zero Dep, Aggravation cover - vehicle getting submerged during floods..etc, Key replacement, tyre cover Booking Cancellation 1. Emailed the request for cancellation to the Lakshmi TATA CRE, CRM emails from which booking confirmation email was sent and had no response. Contacted sales rep who gave another email id for cancellation. Refund appeared in 2 days as promised. 2. PPS sales rep gave an email id for cancellation. SLA was 10 days and took around 15 days for refund to appear in bank account. Delivery & Post Delivery Experience
I had to travel to my native place from Chennai ~ 440km's via NH47 and decided to take the vehicle when the ODO was less than 300km. I planned the tip with plugshare and started with 100% charge. Vehicle Load - 2 adults including myself, 2 kids and fully loaded luggage.
![]() ![]() State Highway at moderate speed and driving to Low battery 1. I was driving around my destination primarily on state highways in 60-80kmph range got around 266km until 6% with just myself. Day time temperatures were around 42* and night time around 31* 2. Slow charge using 15amp socket consumed 37.5kws from 6 ->100% 3. Limp mode gets activated at 10% and vehicle does not go above 55kmph. Ac does work. 4. Legal disclaimer - Zconnect indicates seat belt not used even if used. I use this diligently. ![]() ![]() ![]() ![]() Office Commute - 60% city - 40% highway 1. 95% of my usage will be for this with just myself and no other passengers 2. Getting range of about 270km from 100%->10% charge. Slow charging takes 13-14 hours including cell balancing. Energy consumed around 35Kw. 3. I avoid using AC in mornings until it gets hot, as we started getting rains in these parts 4. Legal disclaimer - Zconnect indicates seat belt not used even if used. I use this diligently. ![]() ![]() First Service Experience 1. After the long trip ODO was 1900 kms and has to schedule first service 2. Called PPS guindy who said they do not service EV's 3. Called PPS Chrompet and appointment was available only after a week. Booked along with pickup and drop 4. Called and confirmed a day in advance - was told pickup will be between 9.30-10.00am. No one came until 12.00PM. Called again and driver arrived at 3.30pm. 5. The only complaint I listed was bonnet lid not closing unless excess force is applied. SA then listed of things including AC cleaning..etc. Asked him why for new car and he changed to AC filter cleaning. Before closing job card he indicated some 500Rs for consumables, which I now realize could have been an add-on for silicon spray. He indicated Infotainment system got updated. System version is still 12.78. Few others have indicated that further updates are available but this varies from service station to station. How can this not be uniform across ASS? ![]() I asked for 3+ year extended warranty. Maybe the sales quota was over and got zero bill for service. 3+ year Extended warranty - Rs 49,499 Rationale - While vehicle comes with 8 year warranty for battery and Motor, there are other components which are extremely costly like DC/DC, AC/DC converters, Controller, ECU, Cooling systems. In the other Nexon EV thread it was reported that AC (cooling) compressor costs 1L just in part which failed after the initial 3 year warranty. While TATA website shows the option for purchasing this online, it get's stuck while updating mileage. TATA customer service was responsive but useless even when screenshots were sent. Following were my observations with benchmark of my earlier Vehicle Tata seems to have fully embraced Agile principles and are delivering MVP + increments. This does not work in the real world where partial or buggy features are provided to the customer and they + service centers are having to compensate. PRO's 1. Absolutely quiet and no noise and vibration except for wind and tyre noise. Felt very little tiredness from 7+hours of driving 2. Suspension and stability is excellent and extremely well planted on the road due to low center of gravity from the battery pack 3. Excellent handling and quick maneuverability. Steering weight increases with speed but the vehicle was very agile at all speeds 4. Vehicle acceleration in city mode is actually adequate for highways and in sports mode is explosive for overtaking until around 110kmph and cruising in general. 5. Product maturity has improved and no HV issues or getting stranded in the middle kind of issues so far faced by Tiago or Nexon EV (Touch-wood - buying this vehicle has made more superstitious in general). 6. Not sure if this pro or con, but it has different road presence from different angles. Front - Subjective, but looks ok Side - Taller than ICE Punch, ICE Nexon and Nexon EV? Back - Large Black back bumper in white / oxide color looks ugly and makes the car look smaller than it is. This is not an issue with dark colors. 7. Sound system is decent but not great 8. Vehicles are relatively safe from car thieves (but not from those who target specific parts)? CON's 1. Fast Chargers - Chicken and egg situation with Fast chargers. The NH47 route I took had lot of chargers but if a charger we had planned to use gets occupied, we just waste time. 2. During end of the trip there was noise and vibration which could be felt in the brake and accelerator. Was worried whether the vehicle already had issues and if its was due to pushing the vehicle. Did not notice anything wrong in the bonnet and no coolant leaks. Later released that this is because the ambient temperatures were around 42 degrees and the compressor was working overtime to cool the battery and the AC/DC charger unit. Since then I have noticed this happening a few time but have got used to it. The performance also seems to be affected and I don't push the vehicle when this happens. In Zconnect we can see energy spent on battery conditioning in addition to Cabin AC. This can further decrease the available range unexpectedly and we need to be careful when temperatures are hot.The bonnet remained hot for few hours even after the vehicle was switched off. This is both Pro and Con as we can see active thermal management in action. The vehicle electronics & battery will have lower life if continuously operated in High temperatures. The manual indicates operating temperature until 45* when ambient temperatures of so many places are going over this temperature in summer. 4. High unpredictability of issues. While I have been luck so far, many have reported a wide range of issues in this thread. The parts quality and/or QC is so bad that every batch of vehicles have different set of issues?. 5. Long lead times in getting EV parts and repair 6. Extended warranty cost need to be factored during purchase. Best bought within 90 days of purchase to ensure lock-in at cheaper rates. 7. Lock in with TATA ASS are real pain.
9. We cannot count the last 10% in the available range. There have been unexpected drops in battery percentage due to unbalanced battery which have left people stranded. The manual recommends slow charging until 100% (and leaving it charging at 100% for some time) to balance the cells and this has to be followed diligently. 10. Minor irritants with software Issues. Recently the car software has been asking for OTP which is being sent to the phone but still not able to login. Thankfully this impacts only arcade.ev which I have never used and is not important for me. Personally I don't like DRL lights ON during daytime but settings like this have to be set again every time we start the car. Both PRO and CON 1. PRO - I like the details provided by Zconnect especially its tracking feature while it is going for service, valets..etc Renewal fee of 3.5 / year is not much. CON - Remote access to car over internet - Not sure I can trust any car company let alone TATA to protect my vehicle from hackers. PRO - High rolling resistance tyres from Apollo Amperion is contributing to higher mileage. CON - Traction during wet weather? PRO - No spare tyre reduces weight and improves mileage. CON - what to do if tyre gets split with high impact?. Do we need to invest in spare tyre and rim for long drives? Would I recommend this car - Yes for state highways and City drives if,
1. Paint Top and Bumper with Body color 2. Prevent heat from entering windscreen and windows 3. Change dashboard color to white with vinyl? Last edited by camaroon : 26th May 2024 at 20:32. Reason: grammer |
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Team-BHP Support ![]() Join Date: Apr 2016 Location: Mumbai
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| Re: Tata Punch EV Buying & Initial Ownership Experience Thread moved from the Assembly Line. Thanks for sharing! |
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BHPian Join Date: Jan 2020 Location: Chennai
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| Re: Tata Punch EV Buying & Initial Ownership Experience Nice Thread. Our EV charging network still has to improve. I can’t understand the claim of chargers along the highway which is actually only one charger at 100 km intervals. Each charging point needs to have at least 2-3 chargers. Waiting for an additional hour just because the charger is already occupied is ridiculous. This is bound to get worse with proliferation of EVs. |
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| Re: Tata Punch EV Buying & Initial Ownership Experience |
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| Re: Tata Punch EV Buying & Initial Ownership Experience Thanks for the detailed discussion on why you kept the Ritz and why the Punch As for the experience so far I’m not certain this is something most buyers can do They may prefer (me) a more smooth buying , owning and charging experience It’s this clear description of yours that helps potential buyers like me who can now decide Muchos gracias 🙏 |
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| Re: Tata Punch EV Buying & Initial Ownership Experience
Double-check before changing the bumper and top colours. That is a major colour change of the car, which might be illegal, not sure. |
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| Re: Tata Punch EV Buying & Initial Ownership Experience Quote:
Currently, I believe an EV can be a part of your collection but cannot be the only car. | |
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BHPian ![]() Join Date: Aug 2019 Location: Raipur C.G.
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| Re: Tata Punch EV Buying & Initial Ownership Experience
Should not be a problem because the OP is not changing the colour of his car, he is just painting the claddings & roof in the existing colour, which is mentioned in RC. |
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| Re: Tata Punch EV Buying & Initial Ownership Experience Quote:
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BHPian ![]() | Re: Tata Punch EV Buying & Initial Ownership Experience Quote:
The concerning part for me was the ambient temperature should not exceed 45 degrees! That's practically impossible in most states in India for about 6 months in a year! I thought punch EV was ground up EV (so the cooling systems should have been more robust than something that's retro fitted to become an EV like we have in Nexon EV). Their lack of confidence in the electronics and engineering shows when they ask customers to use in ambient temperatures of less than 45 degrees! This proves even born EVs are not ready for the mainstream. | |
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| Re: Tata Punch EV Buying & Initial Ownership Experience Hi! Thank you for the really detailed review! I recently got a Punch EV myself and I'm really happy with it till now ![]() I just have a question about the power meter that you attached to the EV charger. I have connected a Wi-Fi smart plug to my charger myself and I seem to getting around the same wattage readings as you. ![]() What I'm curious about is why it's around 2.5 KW when it should be around 3.3 KW since that's what Tata claims the charger is rated for? I've been monitoring the wattage readings for a while now and it seems to be capped at 2.5 KW. ![]() I'm a software guy and just have basic knowledge of electrical stuff so does anyone know why this could be? |
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| Re: Tata Punch EV Buying & Initial Ownership Experience Overall I am very satisfied as my primary usage is for city and my requirement was the comfort & driving experience. However those who are looking to buy need to go with eyes wide open. I am attaching some screenshots from the manual which reinforce the points I made before. The manual has several pages of do's/dont's/ Tips which many do not read and/or not available during purchase decision. ![]() ![]() Quote:
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![]() However I feel Punch EV has the next level of maturity from previous EV's. While there are many niggles, there have been no HV or critical errors which have left the customers stranded. Quote:
I think the car itself can support up to 7.2Kvh AC charging but the actual limitation is with the charger. The portable charger indicates max 13amp while it actually pulls max 11-12amp. Depending on the voltage and RMS the power could vary from 2.5-3.3kvh. The charger also shows its IP67 rated while there is a symbol to not expose to water. Which one to believe.. ![]() | ||||||
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BHPian ![]() | Re: Tata Punch EV Buying & Initial Ownership Experience Quote:
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BHPian ![]() | Re: Tata Punch EV Buying & Initial Ownership Experience
Congratulations on your purchase and thanks for sharing! My assumption was that since EVs have lesser mechanicals, the do's & don'ts will be less! |
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| Re: Tata Punch EV Buying & Initial Ownership Experience
Have you thought about Vinyl wrapping the roof which is more economical than painting? Also, it can easily be peeled off if you change your mind later. But then again, I'm not sure if you'll get an Empowered oxide coloured wrap. |
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