re: My New Hyundai Creta SX(O) Diesel Automatic | Ownership Review | EDIT: 30,000 km update 30,000 Kms Service Update
( Done at Monarch Hyundai Surat)
Creta touched the 30,000 km milestone in 15 months. I took the car to Monarch Hyundai, Piplod Surat, on 22-03-2025 for Service; I booked the appointment from the Myhyundai app 3 days prior; service booking on the app is very convenient and easy. No major complaints except some amount of dust going inside the Odometer of the car. Parts Changed During the Service
1. Engine Oil- 4.8 L
2. Oil Filter
3. Cabin Filter
4. Air Filter Other work
1. Wheel Alignment
2. Wheel Balancing
3. Raised a complaint about Dust Going Inside the Odometer.
Here is the picture of Bill-
At this 30,000 km service, the SA told me for EGR cleaning, something I didn't budget was the charges of EGR cleaning, which was Rs 5000/. I am thinking of this done at 50,000 km's Service Interval. Please shed some light on this EGR cleaning; what are the points I should consider while getting it done? And at how many km's we should get EGR cleaning done?
Here's the EGR cleaning estimate -  . Dust Going Inside Odometer -
Regarding this, when I went to the service centre in the evening to collect the car, SA took me to another 2nd gen Same SXO model and showed me the Odo-meter of that Car, and surprisingly, that car's Odometer had the same issue, even worse than mine because I always drive with windows Up and with AC. Now this excuse that other cars also have the same problem doesn't change the reality that the 2nd Gen Creta's Sxo Top Model Digital Meter is of sub-par quality; in my whole life, I never saw dust going inside an Odometer, and the Odo-meter is an airtight unit. In this case, I was expecting an easy warranty claim and no excuses from the Dealer, but after seeing another Car with the same Odometer issues, it shows that there is a manufacturing defect in a certain batch of Sxo Odometers. This time due to evening and work commitments on later days I didn't create a scene and didn't take the car to the service centre again but I will escalate this Issue to Hyundai later on, My car is just 1.25 years old and I also bought an Extended warranty by paying 37,000 till 5yr/1.4 lakh km's but this incidence has reduced my confidence upon Hyundai's warranty claims and Odo-meter part quality. If someone from Hyundai is reading this, please look into my issue and resolve it. Service History -
1. 10k Service - 5053/-
2. 20k service - 6204/-
3. 30k service - 8395/-
Total so far - 19652/- Fuelio Stats - My running is 60% Highway and 40% City.  |