Apologies for the late reply.
Lost my maternal uncle, 2 good friends and 6 colleagues to the dreaded Covid in the past 6 days, so it's been a really bad week for me. Sentiments are way too low in our household right now.
Came online today to post a couple of important updates regarding Phoenix.
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Originally Posted by kalpeshc I felt the car a bit dull in the 'Eco' mode, but then i was driving for the first time and I am not the right judge of this. I'd go by RavenAvi's word that the car is definitely not underpowered. |
The Eco mode is not dull at low RPMs. I have been doing all my runs in that same mode, and have also completed plenty of overtakes inside the city successfully, some of them unplanned. There is power/torque on tap if you dab the A pedal for a sudden overtaking procedure. It's responsive but yes, not as quick as an MT.
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Originally Posted by kalpeshc Since it's my first experience with the auto transmission, I was smitten by the comfort of driving around with just the right leg and have decided to go for the IVT. The dealers as usual are not giving any discount at all. Any initial procedures one has to get done with the dealership e.g. anti-rust treatment, etc.? |
Congratulations in advance, Kalpesh.
Since you are from Mumbai, I would suggest going with the underbody anti-rust coating, preferably from 3M which comes with a 5 years warranty.
Dump everything else the dealership suggests, even Teflon. Waste of money.
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Originally Posted by kalpeshc I am not a heavy user so am thinking of going for a 4 yrs/60K warranty and topping it with the extra one year at my own cost. |
If your running is not much, I would strongly suggest the 5 years/50,000 kms warranty. I have opted for the same since I have a notion that running won't be increasing any time in the next year or two, due to the prevailing situation all around us. I have barely touched 500 kms on the ODO in 2 months of ownership, and that is a pretty strong indication of the kind of mile-munching we will be doing for the next 18-20 months at least.
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Originally Posted by kalpeshc Anything else that I need to take care before buying this? My first car was a pre-owned i20 and this is technically my first 'new' car so am relying on this forum to guide me in the process. |
Try to negotiate for free mats & mudflaps. For higher variants, dealerships usually throw these into the deal. Also see if you can procure a good quality car cover.
Be sure to do a detailed PDI of the car before delivery. Also ensure that all forms are duly issued and signed. Remember to collect the TDS certificate from them come March.
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Originally Posted by kalpeshc And thanks @ravenavi for this fabulous thread. This is as good as the official review. |
Thank you so much for the kind words. Now that the official review is out and I have received a shoutout in it, I hope that my efforts will prove to be useful and also stand up to the high standards of the reviews and reports of our forum.
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Originally Posted by kalpeshc What is the best combination of extended warranty that one can get? Is it 4 yrs/60,000 kms + paid 5th year (which has 1.3L kms)? |
Paid 5th year has 1.3 lakh kilometers?? Better check again. As far as I know, increased coverage gets reduced kilometers. Even the Hyundai guys reaffirmed the same.
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Originally Posted by kalpeshc does this car need a tyre upgrade or are the current ones good to go? I am not a enthusiastic driver and would be happy driving it sedately and around 100 on the highway. |
Most OEM tyres other than Michelin or Bridgestone usually suck. Nexens are prone to bulging, JKs are a notch or two below in terms of quality, and the rest plain suck.
If you prefer riding comfort, go for Michelins or Pirellis. If tyre longevity is a priority, select Bridgestone or Continental. Even Yokohamas are good. Stay away from MRF, Ceat and the likes.
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Originally Posted by kalpeshc Also, managed to get a good quote from Acko which was 30K cheaper than the Hyundai one. Would be okay taking that risks honestly. The only thing I am worried about is that Acko does not have NCB protection add-on, and I am sitting on 45% of NCB. I'd prefer to continue enjoying this NCB for a few years. |
Don't go for Acko. Best bet would be to get the quote from Acko and ask the Hyundai guys to match it. 90% of the time they do, because they don't want to lose the insurance deal which fetches them good commission.
NCB is a must for any car, specially because it saves you quite a bit of money during renewal. Go for Hyundai's company insurance for that extra peace of mind, specially with an insurance company in your area who has a good track record of honouring claims and settling them speedily.
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First Free Service @ 490 kms Booked for the service via Hyundai Care app for Friday at 10 AM. No call from the dealership came on Thursday or Friday and I was busy on Saturday, so I drove over earlier today to get it done from the local Shivnath Hyundai dealership.
Reached there at 10 AM and I was made to wait for nearly 30 minutes in a queue of Hyundai cars at the entrance before the guard noticed me. It was a gloomy, dark and rainy day today and most of the SAs were absent including my usual guy, Akash. I had to walk in and grab someone to receive Phoenix, and it turned out to be the guard! He noted everything, apologised for lack of staff and attention, and waved Phoenix in.
I went in for the second time and got a new SA, Himanshu, to come with me so that I could explain what all was to be done by them.
1) General check-up. Don't touch anything else.
2) Interior vacuuming and cleaning thoroughly, specially under the mats.
3) Don't wash the Elegant mats. Pathetic weather won't let them dry.
4) Don't remove the OEM plastic covers from any of the seats.
5) Cover the driver's seat with a plastic sheet before starting work.
6) Thorough exterior washing.
7) Boot mat to be washed. It's plastic.
8) Complete sanitisation after drying Phoenix, specially the most touched parts such as the steering wheel, IVT gear lever, central console, dashboard, etc.
Now this guy, Himanshu, was the same guy who had called me twice before requesting me for the official Hyundai home visit, but left me waiting both times and never materialised, without even giving me a courtesy call that he was going to be engaged in something else and couldn't come. Once I got to know it was him, I confronted him for the same. He hammed and hawed and stuttered something about getting busy with something else, and that made me give him a nice, long dose on etiquette, manners and valuing the time of others. Guy seemed apologetic at the end and promised that it won't happen again, ever.
I kept peeking into Phoenix's progress all through the service duration. She was driven into the hangar and lifted up on the ramp for a complete checkup for around 30 minutes, before the cleaning team took over. A thorough air-pressure wash of the interiors followed, after which Phoenix entered the bathing ramp. 2 hours and a long, nice wash & drying/cleaning session later, she was ready to be driven back home. A new lady had taken over for the cleaning/washing part, and did her utmost best in the drizzling rains. Impressed by her sincerity and earnestness, I awarded her with a solid 10/10 for her efforts in her rating sheet, for which she was profusely thankful and was grinning from ear to ear.
Left the dealership at around 2 PM. The bill was Rs 0/-.
Received a call from the wife at around 4PM that the 7D mats from Motorbasket had arrived (via Delhivery). I was busy at office till 7 PM, so reached home and opened the shipment at around 8 PM. The contents looked excellent and undamaged upon a quick inspection. Shared the good news with Leoshashi and the Motorbasket guy on Whatsapp. Will lay them out on Phoenix's floors tomorrow morning, after a thorough check.
Can you see the gloom outside?
FE for the short trip to the dealership inside the city.
Waiting in queue with no one there to attend.
Ready to be taken into the service hangar, followed by a previous-gen Creta.
Fixed on the ramp.
Notice something? They fixed the plastic sheet on the driver's seat AFTER driving it in, not before!
That too only when I pointed it out and gave them an earful.
Driven out from the service hangar into the cleaning shed.
Waiting for the cleaning crew.
Thorough shampoo wash. That's the new lady supervising everything and issuing instructions.
The kind of stuff they hand you - the sheet the guard gave me after noting everything. Not even torn properly!
Total bill of the first free service.
Motorbasket's shipment arrived.
Details. Been a long wait!
In case you had any doubt.
The neatly packed Coozo 7D mats.
Front passenger and driver mats. Both separate.
Comes with detachable nomad mats.
Rear section is one piece. Even the center passenger gets a separate detachable mat.
A close look at the driver side detachable nomad mat.
Driver side mat with the detachable piece removed.