First Free Service Report: (542 kms) Availed - 09th September, 2014.
Work to be done - All general check-ups/top-ups of the 1 month/1000 kms 1st Free Service, Washing & Cleaning.
Issues noted and needed to be checked:
Front suspension check,
Underbody Anti-Rust coating check,
Gear-shifting check.
Time Spent - Around 4 hours.
Charges -
Rs. 45/-.
Maruti-Suzuki has a reminder service which is great. I received no less than
FOUR separate calls to avail the first free service by the due date (which was on 6th September), out of which the first call was as early as the
25th of August!
Since I was busy with the Ganpati festival in our colony, I could extract some free time only earlier today. Called up yesterday to reserve a slot, and when I reached the A.S.S. center at 10:05 AM, the Service Manager, Sagar, promptly called up a SA for me. The guy, Naushad, was pretty quick in noting down everything, and I took out all the stuff from Silver Queen (USB drive, papers, car deodorant, toolbox, etc.), before handing her over to him. He gave an estimated time of 3 PM for delivery, although assuring me that the work will be done quickly and Silver Queen will be ready and waiting for me much earlier than that.
I had two small issues to get checked - first,
the front suspension. During the immersion ceremony of Ganpati ji on Sunday (7th Sept) evening, I had gone over a sharp speed-breaker at 60+ speeds (with 4 people in the car), so I was a bit apprehensive and wanted it checked out. Secondly,
the gear shifting issue which I had highlighted in the previous page - upshifting to 2nd gear from the 1st resulted in mild vibrations and shakes. Also, the underbody Anti-Rust coating check, which was mandatory, but I reminded that to Naushad as well, and he duly noted it down.
I was dropped back home in their Celerio Test Drive car immediately after. I had a lot of work today because it was the start of the
shradh period, and I had to accompany Dad to do the rituals at our ancestral temple nearby.
I received a call from Naushad at 2:45 PM that Silver Queen was ready to be picked up, but since I was still busy with the
puja, I asked him to send someone to drop her home, else wait till evening when I could be free to pick up Silver Queen myself. Maybe that caused some confusion in communication with him, because when we reached back home at 5:15 PM,
Silver Queen hadn't arrived yet! I promptly made a few calls to Sagar and to Sambhu Agarwal, the dealership manager, and Sagar apologised for the confusion and drove Silver Queen home himself, at around 5:45 PM.
Silver Queen was thoroughly cleaned and polished, both outside and inside. The rainy season is still going on in full swing, and we are experiencing a
TON of rain these days, so she was quite dirty when I had driven her to the Service Center in the morning.
Full marks to the cleaning guys for shining her up to a nice sparkle, which lit up the dark evening outside our gate.
As for the issues, they had patched up a few thinning spots of the underbody coating, and the front suspension check turned up to be fine. As for the gear-changing issue, the resident expert technician said
it was an issue inherent to all petrol Swifts and it is in his knowledge and it wasn't a cause for bother, and to drive freely without any worry. He said many other petrol Swift owners don't even know about this, and
only a careful, paying-close-attention driver would notice it. I'll need some guidance on this particular issue from fellow petrol-Swift owners, specially those who own the current-generation Swift.
I had received word that the Smart Card and Registration Certificate had reached the dealership, and had asked them to send it over with the person who brought Silver Queen home. But they completely forgot about it, and Sagar himself had no clue. A call made to Mr. Sambhu Agarwal later cleared things - a team from MSIL had come to inspect the dealership earlier today, and in attending to them,
he had forgotten to send the stuff over! First thing tomorrow morning, he promised.
The RPAS with IRVM system kit (Reverse Parking Assist System with Internal RearView Mirror) had arrived at their Raipur dealership on the 26th of August itself,
but Maruti's courier company hadn't delivered it to our local Sky dealership yet!
Hopefully it will arrive by next week, and I will get it fitted.
I am guessing it's the same system which will be fitted in the upcoming Maruti-Suzuki Ciaz's Z variant. Posting some details about this system from the official MGA bulletin I received in the short pictorial which will follow. No idea if it has the auto-dimming/electrochromic feature, yet.
MRP quoted to me is 11,990/-, and I will be pressing for some discount on the same as well.
The reason I am sticking to official accessories is because Silver Queen is a top variant, so there are minimum fittings to be done, PLUS,
I have gone for the 4th Year Extended Warranty package so don't want to nullify it by getting accessory fittings done from outside.
ODO when Silver Queen was driven in for the service.
Yes, you are reading those FE numbers right! No, our Swift isn't a diesel!
No, our Swift hasn't hit the highway yet!
Front view, in front of the Service section.
Notice the dirt and mud!
Rear view, as SA Naushad approaches on the right.
Billing of the 1st Free Service.
Details of the RPAS + IRVM, dated 02nd April 2014.
A visual demo of the existing MGA system on offer.
This new RPAS + IRVM system, and it's display.
Appicable Maruti models and features detailed.
You can add the Ciaz Z_I to the list. Confirmation soon.
Ciao, until the next update!