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![]() | #181 | |
BHPian ![]() Join Date: Mar 2008 Location: Bangalore
Posts: 109
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| re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote:
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![]() | #182 |
BHPian Join Date: Apr 2005 Location: mumbai
Posts: 27
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| re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! @RavenAvi Great thread man... how does the footwell light come on ? Is it always on? Or does it come on when u put the parking lights on? Because generally in most premium cars where footwell lights are standard there are ON when u unlock the car and then they go off when u start the car and they come back On again when u pull the key out after the stopping the ignition.. |
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The following BHPian Thanks abhijitnallani for this useful post: | RavenAvi |
![]() | #183 | |||
Distinguished - BHPian ![]() ![]() | re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote:
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The ambience footlights are connected to the parking light switch. Rotate the knob once to turn the parking lights on outside, and the ambience lights inside. I guess it was easier for the accessory guy at Honda to wire it up this way. Quote:
Door visors for the 3rd-gen City are still available in most workshops. Ask for a set similar to this one and you will get it. Make sure the company is Galio India. http://www.galioindia.com/doorvisors.html | |||
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![]() | #184 | |
BHPian ![]() Join Date: Oct 2006 Location: MADRAS
Posts: 642
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| re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote: In Snapdeal, its Rs. 1915 http://www.snapdeal.com/product/lets...vtec/149493819 Is it the same? Last edited by dre@ms : 31st July 2014 at 14:00. | |
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![]() | #185 | |
Distinguished - BHPian ![]() ![]() | re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote:
The weblink to the Galio India site was just to give you an idea. The visors were sourced by my local accessory guy, who also clarified that door visors for the 3rd-gen City are still available at most shops. Too expensive at Snapdeal. I suggest you get in touch with an accessory shop near you. ---------------------------------------------------- I clarified this again yesterday when Empress was running low on fuel - the "low fuel/refill" icon in the ODO lights up when there's exactly 2.5 liters of fuel left in the tank. Which means that the City fuel tank has 37.5 liters on main. In the diesel variants, this roughly translates to 50 kms DTE (distance-to-empty) range (mine showed 54 kms because the mileage inside the city right now is at 21.6 kmpl), so diesel City owners can take it a bit easy. However for petrol City owners, this could be a cause for worry if you don't have a petrol pump station within 20-25 kms range. I strongly suggest to all petrol City owners to fill up before the "low fuel" icon lights up on the bar, which is when there are the last 2 bars showing in the fuel bar. Last edited by RavenAvi : 2nd August 2014 at 14:38. | |
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The following BHPian Thanks RavenAvi for this useful post: | pdma |
![]() | #186 | |
Senior - BHPian ![]() | Quote:
So reserve has to be more 4 liters at least. | |
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![]() | #187 | |
Distinguished - BHPian ![]() ![]() | re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote:
Either that, or the fuel tank MID is faulty. Page 124 in the official City review thread, harry - http://www.team-bhp.com/forum/offici...eview-124.html ---------------------------------------- Found a few more "bugs" in my Empress in the meanwhile. I clarified these at least 3 times before concluding that they are indeed "bugs" or glitches: - As soon as I crank up and start the ACC, changing the temperature to a higher value (suppose, from 25ºC to 27ºC) results in the air-flow direction to suddenly change by itself, from FACE to FACE/FEET. This happens intermittently. At first I thought one of my other fingers might be touching the Air-flow direction icon, but I subsequently confirmed that I don't touch any other part of the panel except the red upward arrow to adjust the temperature. - Same happens when I go over a sharp speed-breaker sometimes. Again, it's an intermittent problem. - Powering on the HU and then immediately pressing the "-" button, on the Volume Control buttons provided on the steering, results in the volume going down all the way to "0". Not sure if this is a feature or a glitch, but it didn't happen in the initial days of ownership. - Pushing the Auto-fold button for the ORVMs results in different speeds of folding for either ORVMs - sometimes the passenger-side ORVM folds faster, sometimes the driver-side ORVM. Same happens when opening the ORVMs as well. - One of the dual horns had conked off by itself in the morning about a couple weeks back, and came back on by itself later in the evening. I suspected loose wiring might be at fault here. But the problem has not resurfaced in the past 2 weeks since it happened. I tried to check access to the horns from the engine bay, and it isn't easy. A job for the A.S.S. guys during next service I guess. - Paint quality of the 2014 City is simply not up to par. The scratches, even light ones, reveal the quality underneath. In comparison, the 3rd-gen City had top notch paint quality. - The alloys are getting chipped. Already 2 small chunks have come off from the front passenger side alloy, possibly due to stray pebbles. Goes to show the quality of those horrendous OEM "propeller" alloys. Like I said in one of my posts above, I am just waiting for "what's next?" one by one. Honda's quality has definitely dropped for this generation's City. If this trend of manufacturing their latest cars with plenty of quality compromises continues (as is evident with the Mobilio as well), my next car definitely won't be a Honda. Last edited by RavenAvi : 3rd August 2014 at 12:07. | |
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![]() | #188 |
BHPian ![]() Join Date: Oct 2013 Location: Hyderabad
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| Thank you Avi as usual for the unbiased and clear updates. I guess the small issues around the electronics raised should be sorted out by the service station , however the paint quality is definitely a major concern. As you rightly pointed out Honda would eventually be loosing loyalists like us if they continue this way , which unfortunately seems to be the " New Way Forward " at Honda India atleast. |
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The following BHPian Thanks pdma for this useful post: | RavenAvi |
![]() | #189 |
BHPian Join Date: Jul 2009 Location: Bangalore
Posts: 200
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| re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Couldn't agree more to this statement. Having owned the city for 3 months now, I can say that there are way too may issues which sum up to one fact - the cheapness that Honda is pursuing. Be it panel gaps, paint quality, flimsy build, sub-par service experience, hands free (SV )which doesn't work, doors which doesn't shut properly etc. Their customer service does not bother either when these issues are reported. They always have a work around - "shut the door harder" or "speak with the mouth close to the mic". Don't acknowledge the problem at all and provide these creative solutions. Extremely frustrating. Everything seems to have been built to a price! The brand and quality image Honda built is slowly eroding away for sure. Last edited by vista_qjd : 4th August 2014 at 09:59. |
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The following BHPian Thanks vista_qjd for this useful post: | RavenAvi |
![]() | #190 | ||||
BHPian ![]() Join Date: Jan 2014 Location: Bangalore
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| re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote:
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I would highly recommend getting some sort of premium paint protection such as C-Quartz. As yours is a darker metallic shade, even swirl marks will come up very soon if not protected well. Quote:
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It is indeed sad to see this. Luckily, I haven't faced majority of these so I'm hoping they are one off situations. Honda also does not have a right channel for escalation. A person buying a car around 10L should have access to someone who understands/takes action rather than just having a call centre whose main job is to forward the same to Dealers Just off topic, but I saw the Mobilio and the front console is so pathetic. I find the Ertiga front panel much better to be honest. Maybe Honda is just taking us for a ride and believe that no matter what they give, we shall continue to buy their cars. | ||||
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The following 2 BHPians Thank neel911 for this useful post: | pdma, RavenAvi |
![]() | #191 | |
BHPian ![]() Join Date: Oct 2013 Location: Hyderabad
Posts: 617
Thanked: 917 Times
| re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote:
That definitely seems to be the thought from Honda and in one way we are complimenting this thought. A close look at the booking numbers of Mobilo seals this thought from Honda and they have even dared to push the production of the city to the back seat to accommodate the demand of Mobilo. As many mentioned in the multiple threads on this topic it is our mentality (Indians) that is pushing many to buy a "H" for its status / society value apart from the technical brilliance that these cars always come with and reputation that the brand earned over the years. Honda can ride on this tide for a while but if the same continues then they are to hit the lean patch soon. @ Avi : Apologies for discussing a different car on your thread but I was not able to resist posting my thoughts. cheers, pdma. | |
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![]() | #192 | |||||||||
Distinguished - BHPian ![]() ![]() | re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! So, apparently, I am not an official 2014 Honda City customer! Or at least I wasn't, until Honda India's databases got "updated" a few days back. And all this came to the fore upon my one query to Honda India's Customer Care regarding the gift package Honda India has been sending to most 2014 City owners - the black one containing a "thank you" note from Hironori Kanayama and a metallic key ring. This is a sequence of events which followed, from August 19th through to the 20th: August 17 - Janmasthami & Sunday. I had a bit of free time and had been reading left and right about other City owners receiving the gift package, some of them who had taken delivery in June and July even (!), so decided to send an email to Honda Customer Care saying that I was a City VMT i-DTEC owner since 25th March 2014, and asked them if such a similar package was sent to me (I hoped!) and had gotten lost in transit or something. Dealership had pleaded ignorance on the matter. Got an automated reply from the CRM team that they were unavailable from 15/08 to 18/08, and to expect a reply on the 19th. August 19 (1:30 PM) - I receive a call from the dealership's CRM that I have lodged a "complaint" with Honda regarding "not receiving a keyring which I was supposed to receive during car delivery as per understanding with dealership, and to provide me the same and close the matter immediately." (Yes, your eyes must be wide open, as were mine!) Had to explain everything in detail to the dealership CRM, and she understood the matter fully. She said she would get in touch with the Central Zone ASM and clarify the whole situation to him. I told her not to bother, since Honda's Customer Care had taken the matter so lightly that they didn't bother reading my email carefully and in full, and merely forwarded it to the dealership as a complaint. Didn't receive a reply from Honda Customer Care till then. August 19 (2 PM) - Sent second email to Customer Care pleading with them to read my email in full and in totality before merely forwarding it to the local dealership, and that my email was directed at Honda Customer Care. Added Jnaneshwar Sen's email addy as a CC in it. August 19 (3:25 PM) - A lady called me saying she was speaking from Honda Customer Care, and asked for clarification on the entire matter. Despite my heightened annoyance, I clarify it (yet again). She said, according to official records, that my details are not present in the database of 2014 City owners. Which means, me and my Empress didn't exist, as per official Honda India records! I gave her an earful, and said I was thankful that this wasn't a warranty-related problem or some serious technical issue with my City because if it was, the company would have declined any help regarding it, by simply saying that me and Empress didn't exist! Also told her not to bother about this trivial thing, since I was done with their Customer Care and this matter, seeing how efficiently they were "caring" for their "customer". August 19 (4 PM) - I get the first email reply from Customer Care thanking me for choosing a Honda car and sharing my feedback with them. And with regards to my query, "they requested me to share my car details and my Postal Address so that they could send me the gift". (Yes, jaw-dropping moment again!) So, the company really didn't know me and Empress existed somewhere out there in the world! August 19 (5:40 PM) - I email Customer Care back, politely saying thank you and declining to receive their "gift" by "providing" my postal address, and if they had bothered to read my first email to them completely, they would have gotten my car's details and delivery date already. Also, if I "provided" everything and received "something", then it wouldn't remain a "gift" anymore. Also added that I was sure they didn't ask other owners for their addresses before sending them the gifts, and that by then I had a good idea of how things were working at Honda India's famed Customer Service. The matter was closed from my end from that moment onwards, and I told them not to harrass the local dealership since they had no idea about this matter. August 20 (4:30 PM) - I receive a reply from Customer Care, apologising "if my feelings had been hurt", and they were informing me that the gift has been dispatched to my address which has been taken from their database (updated or address taken from the dealership, God knows). Such a trivial matter, but it exposed the 2014 Honda-way-of-working-things completely. I don't care about their stupid gift anymore - all I wanted was to be acknowledged as a City owner, and they didn't even have me in their records! Received a call from the dealership manager couple days back in the morning and he tried to clarify on the whole matter, saying that "databases were not updated due to the extreme rush of bookings/deliveries", "gift might have been definitely sent but might have returned due to non-delivery", "my delivery was to be in April/May so there was some confusion", etc. I told him that I am not blaming the dealership for anything, and it's the company who was at fault here. I didn't care for a stupid keyring because I could purchase hundreds which are MUCH better, but my disappointment lay with the fact that the company didn't acknowledge me as a valid, bonafide customer. Maybe I am over-reacting, and purists might say "why are you complaining, now that they have apologised and sent you the stuff". I guess they won't get why I am hopping mad. In an alternate, bizarre reality, maybe this is the company's way of punishing me for being unbiased in my views of the 2014 City, and how critically vocal I have been of the famed Honda quality's declining standards in recent times. BTW, my driver-door issue still remains unsolved. The SA, Deepak, had called me about 2 weeks back and asked me to email the photos I had taken during the second free service inspection, specially the ones of the faulty door part, since he had lost those in-between. I did the same about 10 days back, and am yet to get a clarification from him if he received my email. Re-sent the email a few minutes earlier back to Deepak, adding the dealership CRM and manager's emails as CC. Hoping for a resolve soon. Meanwhile I am driving Empress with rolled-up windows, for fear of the glass shattering if I try to roll it down. Quote:
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No such thing this time. As for the famed Honda quality, the less said the better. Quote:
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I don't think these shades will last long. Quote:
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All this negative feedback must be deterring at least ONE potential customer from buying a Honda product, and that ONE today might translate into HUNDREDS tomorrow and THOUSANDS the day after. They shouldn't forget the situation they faced before introducing their famed i-DTEC, when every single customer was valuable for them. Today, it's just about monthly numbers (7000-this, 8000-that), and it's not about the customer anymore. A sad truth. Last edited by RavenAvi : 23rd August 2014 at 10:26. | |||||||||
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The following 2 BHPians Thank RavenAvi for this useful post: | pdma, Vahanam |
![]() | #193 |
Senior - BHPian ![]() | Interesting read Avi about your 'Gift' ordeal. I am actually surprised that they didn't register you in their database considering you are in the group of initial buyers. On the contrary I received 2 same 'Gifts' from them in first 10 days of ownership itself. I mentioned this in my ownership review as to be a privileged Honda customer ![]() Its unfortunate to see you have niggles to deal with and service people not able to provide solutions at the earliest. Mine has run 2k till now and I haven't faced any niggles (touchwood). It might be possible that initial batches had quality issues. Regarding the paint protection I will suggest why not do it yourself. It's highly recommended and as you aren't able to get it done from outside so buy the products and do it yourself. I have done it myself so if you need any inputs regarding it let me know. It's time consuming and lots of elbow grease is required but the end result makes up for the effort. |
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The following BHPian Thanks harry10 for this useful post: | RavenAvi |
![]() | #194 | |||
Distinguished - BHPian ![]() ![]() | re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote:
(insert eye-rolling emoticon here) Quote:
The team studied it and have sent for a replacement part (of that door connector). Once they replace it, we will find out if that part was at fault, or if the glass has shifted from it's place. Quote:
-------------------------------------------------------- Received the Team-BHP keychains + sticker set earlier today. Excellent finish of all 3 keychains, I must admit, although getting them to open was really tough as the rings were stuck to each other. | |||
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The following 2 BHPians Thank RavenAvi for this useful post: | harry10, pdma |
![]() | #195 | ||
Distinguished - BHPian ![]() ![]() | re: 2014 Honda City VMT i-DTEC - The Golden Brown Royal Eminence. EDIT: Now sold! Quote:
Still, I liked the heavy-set, rotating "H" central logo, so I am using it. I prefer my "Got BHP?" keyring over it, though. Quote:
I don't think it will solve the issue, but let's see what happens. I tried to roll the driver-door window down once, about 2 weeks back, and it stopped coming down at around the halfway mark. Didn't budge. At all. Rolled it back up and haven't rolled it down since. FE stands at 19.3 kmpl, as per MID. | ||
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