Quote:
Originally Posted by Gannu_1 In case of VW, if you buy the extended warranty within the first year of ownership, the price is the cheapest. Within 1-1.5 years of ownership, the price is higher and between 1.5-2 years of ownership the price is the highest. Isn't it how it works for the Skoda Shield as well? |
Yup, similar offerings but not identical. Some thoughts:
Business Model:
Skoda India handles EW differently than VW India. Skoda's EW is essentially an insurance policy between Skoda & an insurer with the vehicle owner as the named user. The way it works is that Skoda is reimbursed for any faulty components by the insurer.
As a result, there is usually a considerable time delay before any 'claims' are approved by the insurer. This gives rise to a lot of customer anger which is managed very badly by Skoda!
VW India (I believe) on the other hand handles the entire EW process in-house without any insurer.
http://www.volkswagen.co.in/en/value...-warranty.html. As a result, I think there rates are almost double Skoda's. For example the Jetta's 2 year EW rate is 41k compared to 22.7k for the Octavia!
Insurers are different for different states/dealerships. TAFE Access in Bangalore has a tie-up with ICICI Lombard I believe. Bajaj is another such insurer. However, the master policy is the same with identical T&Cs.
Skoda Shield:
For Skoda India, the Extended Warranty (+2 years or till 100k km whichever is earlier) is
not the same as Skoda Shield. The latter is a combination offering of the EW + comprehensive insurance.
http://www.skoda-auto.co.in/service/skoda-shield
Earlier Skoda used to force customers to buy this bundled 'Shield' thereby earning handsome margins on the insurance which was priced way above market rates. However, with IRDA / CCI / NCDRC cracking down on these unfair trade practices, Skoda has un-bundled the 2, and any buyer can purchase the EW separately.
Skoda EW:
The current EW slabs are 0 - 360 days followed by 361 - 730 days with a ~40% increase between the 2. For example the Octavia comes to 22.7k and 30.6k respectively.
These rates are not static and Skoda reserves the right to modify these rates at any time. So always better to lock-in as early as possible! For example for the Rapid, they suddenly overnight hiked the rates from 17k to 24k. And no, they will not entertain requests to issue EW at the earlier rates under any circumstances.
Quote:
Originally Posted by vibhu_f430 I paid exactly Rs. 42,943 on 4th August and received the extended warranty certificate on 15th by email.
If the price is indeed 23k then I've been cheated by Gurudev. I'm calling them tomorrow for an explanation. Will update. |
Surprised! Is yours the Octavia TDI AT? After how many days (post-purchase) did you buy the EW?
These rates are dictated by Skoda directly maybe nominally different state-wise and insurer-wise. Normally I don't think dealers have any hand here. But I MAYBE mistaken.
Anyway they have issued you a official certificate. Please let us know what they have to say!