The year 2011 is truly a special one having met most of the resolutions put out at the beginning of the year. Owning a German car was one of them.
And October 13th 2011 was the day, when I took posession of the Premium German Hatch - The Polo1.6.
Re-intro
Why German? This dates back to 2003 when opportunity struck for me working in Germany. it was that period that I understood the approach Germans take in their designs - Built to last is one of them. It was then I was using the Golf and was like love at first sight. Possibly due to this ia ma one who would always vote for a premium (rocket!) hatch over a sedan!
Just a wish that was later etched in my mind - to own a German car (Indian made -affordable!) back in India.
Back in India 2005 never saw this being a reality with Suzuki's, Hyundai's , etc no signs of any German manufacture setting base in India.
Never was in the market for a car as there were the Zen ,Swift, and Figo in the family.
It was in early 2010 when VW had launched the Polo1.2 I did realize - now there is a chance of having a build to last kinda vehicle. But though VW is not a truly premium brand back in Germany the quality and build of their vehicles were a notch above than those build here.
Though not a TBHP member at that time was glued to the threads and official review of both Polo and Vento. GTO's review of the Polo1.2 reaffirmed that Polo would be my next car and somewhere down the review mentioned on the probable launch of the 1.6! This I decided would be my next car for sure!
It was with the release of the Polo1.6 that I had an urge to be a TBHP member.
Lucky to be a member in late 2010 and this is when I had interacted with some of the members and put forth some doubts and clarifications which made buying process. Threads titled 'German dilemma, buy @launch or wait were in particular reference to aiding my buying decision.
The wait
I am a bit finicky when it comes to purchasing cars. I would rather wait a few months after launch before making the final decision. This too was no exception and hence glued to the threads of all Vento and Polo topics.
The next wait since purchase is done by the company (lease) had to wait for the approvals. Well that suited me well as the research on the 1.6 continued.
Dealership
Varied opinions on dealerships were floating. VW Palace Cross or Downtown ? Well the latter being closer in proximity and had a more than cordial welcome decided on VW-Downtown. The SA was more than eager to answer queries, etc to the best of his knowledge on the car , but all of us know a bit more(thanks to TBHP), so mostly I restricted to the formalities of TD, payment , discounts,etc.
TD was arranged and accompanied by the SE hit the road. My driving pattern would be partly on highways so had taken the drive on the ring road.
The intial was the engine response at lower rpm's were not rgreat but nothing to complain of. Bumper-bumper city driving was comfortable .
Ground clearance together with the suspension the ride never did once bottomed out on the abnormally high Bangalore humps that one normally encounters.
But the true color of the car can be seen while touching the highway. Truly a fun to drive car in both city and more particular on highways. Have tick marked the car and decided on the next steps of purchase.
The Temptation
Jazz was a very elusive car to me as was never considerd since it was overpriced. It was in week 33, Honda decided to slash the Jazz prices. This now from attractive as a 'VFM' proposition and decided to take a look at it. More so, pressure was from home front to check it as the pictures of the attractive Jazz was spalshed across the media. Had been to Whitefield Honda on Aug 20th. The place which looked deserted a week back was now buzzing with activity. More over arrogance of the executives put me off as they said no TD available in the next 3 days. Anyways to be fair decided to have a TD when available. Was called a few later and the TD began.
In looks the displayed Jazz in red was a looker. However seeing on road, IMO, looked like a baby Innova!
City driving was good but need to work frequently on gears. On highway steering seemed lifeless, speeds >110 km/hr seemed to push the engine to its limits.
The ground clearance was disappointing and added to the stiff suspension it did scarpe to most of the humps on the TD path.
Thus the Jazz was thus struck off from my list and stuck with going with my heart - Polo1.6
The Process begins
Wentto Downtown on 27th August. Was pleasently surprised when there was an offer on the Cars. They said it was limited (but still there!)and was
scanned through the documents before making the advance.
Got and selected the following.
1. Corporate discount -INR 10000
2. Free insurance with 0 % depreciation (paid the diff)
3. Free accessories -INR 15000
Mud flaps
Cover- car
Rear sensors
Door Strip- stainless steel
Seat cover
4. Extended warranty
Next was the color, left that to the'Home minister' and chose the black (since have another in white). Unfortunately black was not in stock and was told a waiting period of 10 days.
Suited me again as the cheque from the company was not yet ready.
Never followed up but during that period had a travel planned for a week. Informed the SA on the same and would need the car only in first week of October - but with another twist. Now decided to change the colour to the ever majestic White. The colour Black is great but needs constant cleaning to do justice to the looks of the car.
The SE willingly obliged though the previously orderd black car had arrived!
Rumors of other manufacturers reducing prices, adding features that would be available during the coming festive seasons were splashed across most forums. Polo was no exception to this too. Steering mounted stereo controls, addition of USB / Bluetooth, etc were doing the rounds. Checked with the dealer, but as usual they were not aware. However the SA was accommodating and assured he would re-allot the car with new features if released.
Later it turned to just be a rumor and the limited edition of the Breeze was released. Have reassured the SA to go ahead with the earlier version.
The D day dawns
The color white was delivered in stock yard in less than a week and got the VIN number as requested. Got the manufacturing date and details of the car. thanks to Wildon.
Being a BHPian proceeeded to do the PDI at yard to which the SA seemed amused saying they too do the PDI. Everything seemed good and signed (coroprate) the form 20 and the car was registered! Now everthing about the car seemed moving in a fast pace and was told the car would be ready at 11am on 13th Oct.
Reached VW Downtown at the said time. SA not to be seen around, enquired and was informed he would be a bit late. Was shown the car and the cleaning process has started. Was informed on a delay due to the body colored sensors need drying time (late arrival of paint). Told them no issues fearing that could lead to paint issues if done in a hurry.
Car at Downtown - cleaning process
SE arrives and informs that seat covers were not in stock and to have them fixed at a later date.Time seemed to remain standstill. Took the opportunity in
ordering the 3D Kagu mats with the intention of picking it after the delivery of the car.
Called on the service personnel, got a demo of the functions as part of the ritual. Got all the assistance and service numbers, all warranty duly signed.
Now comes the invoice, shows lower by 21K than the cheque given. Decided to see accessories for the differential amount. Then comes the shocker, finance says there was an error in totalling. Anyways was not bothered as long as it never exceeded the invoice!
Clock ticks to around 4pm, was given tea a welcome relief to the headache coutesy DT.
In summary a very disappointing experience even at their finance. T
The only nice thing was the SE was very helpful right from the start to the end.
Was informed the car is now ready and was informed on the shortage of petrol coupons(INR 1000) and could be collected later. The customary photo session was over. Handed the gift as token of appreciation to the SE, thanked him and hit the road.
The first drive of ownership erases the hardships and painful waits at the dealership.
The Polo's and Vento's sell due to its performance, stylish looks and brand value, very little is contributed by the dealerships.