Update - The ASI finally told me to come to the Police Station at 6:30 PM on 10th Nov and told me to give him a call before I come. He also promised that the job will be surely done. I called him at 6:30 but he didnt pick up the phone. I called him again at 7 and 7:30 PM but no response. Then I received a call from him @ 7:45 PM and then the fun began
He told me that he has been transferred to RK Puram police station and that my case would now be handled by the new ASI who is coming here and gave me his number. I asked him that it's a small thing I need - can he just sign/do it if I come now rather than following up with a new guy who would have to be updated all over again? To this he said that now he cannot do anything and he is anyway tense because of his transfer
. I gave up and decided to call up the new ASI the next day.
When I called the new ASI and gave the details - I was glad to discover that he knew of my case ( he referred to my apartment and area ) and told me that he has to collect my papers ( the one I submitted - an application + copy of RC and insurance ) from the old ASI and he plans to do it within a couple of days.
I called up after 3 days only to know that he still had not picked the papers. He told me that he plans to do it in the evening same day. When I called the next day, I was told that he went to collect the papers but couldnt find mine
I told him what all I had submitted and whether I should call the previous ASI and ask him where has he left them. He told me that he will see to it and I should call him tomorrow. I called him the next day only to know that this new ASI has also been transferred to Mehrauli ( Delhi Police seems to be on a transfer spree ). I was like OMG.
I asked him that I am just running around for this small thing and he has to help me out and get it done. He then told me that forget about the old things I had submitted. Just write a new application with the same date and details and go to the police station again. Take the original application and photocopy - get the photocopy stamped by the "Reader to the SHO". He told me that this would be sufficient for insurance and all. 2 minutes later he again called me to confirm whether I had called up @ 100 when I reported the incident - I told him yes I had done that and he said then it's fine, go ahead with what I told you.
So finally today I went to the local police station in the morning and got the photocopy stamped. It was done in about five minutes only but was done by the duty officer rather than the reader. They also told me that this is good enough and no FIR is needed separately
Anyways - after doing that I called up the Tata AIG insurance guy and told him that I have got the application stamped but I dont have a formal FIR. I was told that the application thing was fine and I should give this stamped copy of application and my original bill at service station at Maruti Service Masters from where I had got the car repaired from - he will collect it from there as he has to visit there today. So I went to MSM and submitted the same.
The insurance guy is saying that the claim should now get processed in a week or so. I am keeping my finger crossed - will keep the updates posted here. Heck - it has been a roller coaster till here!