Re: Another BMW 6-cylinder diesel engine failure (N57) | What is happening? It's not a good idea to get regular services done outside on most of the German cars. Most of these have a lot of electronics and special requirements and if the owner is not fully aware or has control on the purchase of what goes in during the service, chances of lapses are very high. I have seen lookalike oil, filters, belts and whatnot. There are reputed garages where they have knowledgeable staff but they will never have access to anything closer to an Authorised dealership.
When we send our cars for service, these are connected to a smaller computer and based on the advice/ technical updates available, these are either hooked to the main server connected at the manufacturer's end or jobs are carried as described. Similarly, if any technical bulletins are available, those are checked and corrected, usually without a charge.
If one is careful at the time of estimation and keep optional jobs out of the scope, the difference between the service costs at the dealership and outside will be very little and not worth the savings in my opinion.
Coming to this issue, this car is out of warranty and not regularly serviced at BMW so asking them for any favours may not be fruitful. Best case, maybe some nominal discounts can be expected. But, I am sure, at least for BMW, if this car was serviced at the dealership, they would have supported much larger. Not fully but still appreciable for any meaningful consideration. Like in this case, OP was fully supported when the matter was escalated to the right people at BMW https://www.team-bhp.com/forum/techn...ml#post5145924 (Engine Failure in BMW X5 | Highway Driven only for 1,30,000 km | EDIT: Being repaired under warranty)
Regrettably, not many options for the OP here given the nature of the problem. I have gone through a similar issue with Superb many years back but at that time, Skoda dealership offered little better than market salvage rates and one of our directors just took the exchange offer. Due to the NGT rules, the age of this car is a real bummer for any meaningful repair.
Last edited by Turbanator : 24th October 2021 at 07:21.
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