[drpudhi]

Originally Posted by mnsh_87

I was told that the issues stand resolved. However, when I went to test it yesterday, the noise and jerks on upshifting (D2 to D3) and downshifting (D4-D3) were still prevalent and I pointed the same out to the Service Advisor. The scanning done thereafter, in my presence, did not show any fault codes whatsoever. According to them, it is difficult for them to change parts under warranty when no fault codes are showing up. Sounds absurd to me but it is what it is for now.

Given that this advise was given by the Service advisor in presence of the service head, I agreed to the same. They have been supportive till now so I did not see a reason to go after them.

Kindly help me understand my options. Should I take it to some other technician who can help me with the diagnosis at least.

I'm not really convinced on the part where VW might take back the multiclutch if some other issue was found. That seems just a delaying tactic from them. The one option you have now is to document in writing that the issue has not been resolved completely to your satisfaction and observing if the noise is persisting. And hope they keep their word of resolving the issue as atleast in my case, a worn out clutch pack didn't show any error codes on scanning. But since the noise seems to be persisting even after replacement, if you have trusted FNG specialising in VAG cars, may be you can try to figure out the issue. Hope this helps. Drive safe.

[StarScream]

I have a 2014 Vento TSI that's done about 90,000 km. The car has been a pleasure to drive until yesterday when the the gear indicator in the instrument console started blinking and the car stopped moving.

I got it towed to the workshop and have been told it's a mechatronic failure. The transmission oil is mineral and the software has been updated, obviously those didn't fix the broader DQ200 failure issue.

First, the chief service engineer tried to feign ignorance about the issue, that failures after 50-60,000 km can happen, he then acted surprised that there is such a thing as goodwill warranty. Finally, when he realised that he can't pull the wool over my eyes, he said he will raise this issue with the higher ups in the dealership.

That is where things stand now. Let's see what happens.

[amvj]

One of the power drift video says that Slavia comes with updated hardware for the DQ200 gearbox and Skoda promises peace of mind for the DSG customers. Is this true? If yes, In that case, people with problematic DSG can swap to that hardware?





Check around 3:42

https://youtu.be/CIFbCQ-IZR0

[StarScream]

Originally Posted by StarScream

I have a 2014 Vento TSI that's done about 90,000 km. The car has been a pleasure to drive until yesterday when the the gear indicator in the instrument console started blinking and the car stopped moving.

Followed up today, was told with great shock that it's a 2014 car, as if that justifies mechatronic failure. I said fair enough, put your objections in writing so that I can warn potential buyers. On hearing this, they went back into a huddle to discuss the matter.

The service advisor kept saying this is not common and he has never encountered it. Would love to throw a list of failures on his face. We should have a ready reckoner, maybe just - car model, dealer and gearbox oil type.

[StarScream]

Originally Posted by GTO

Am sending your thread link to some people I know at VW. Hopefully, the company offers you some sort of goodwill warranty support.

Could you do this for me as well please? Mechatronic failure in a 2014 Vento TSI, done 86k km, was apparently sold with mineral oil (letter from VW at the time confirms this), dealer were car is, bought from and always serviced is Viraj Automobiles, Noida. Thanks

[sovenkat]

Originally Posted by StarScream

Could you do this for me as well please? Mechatronic failure in a 2014 Vento TSI, done 86k km, was apparently sold with mineral oil (letter from VW at the time confirms this), dealer were car is, bought from and always serviced is Viraj Automobiles, Noida. Thanks

I own a 2014 may model of polo GT TSI. There was severe jarring when moving forward and the vehicle refuses to slot to reverse at certain times. Went to the service center and left it for check. Now they have come back saying that the mechatronics is fine, but, the multiclutch and flywheel has to be changed. This is approximately 1.4 lakhs including labor. Please let me know if you have received any connects with VW.

Thanks.

[vgaquarius]

Hi BHPians!
I don't know if someone has already discussed it earlier but I happened to come across a few videos from this guy on Youtube wherein he successfully repaired DSG gearboxes.
Earlier, he had a video of swapping a DSG gearbox with a manual one, can't find that one. (maybe on a different YouTube channel)
Hope it helps!
Thanks

https://www.youtube.com/watch?v=9AaXU1cFXgo

Edit: Got the link to the DSG to Manual Swap!

https://www.youtube.com/watch?v=m9-Z5YHTHpQ

[mnsh_87]

Originally Posted by drpudhi

I'm not really convinced on the part where VW might take back the multiclutch if some other issue was found. That seems just a delaying tactic from them. The one option you have now is to document in writing that the issue has not been resolved completely to your satisfaction and observing if the noise is persisting. And hope they keep their word of resolving the issue as atleast in my case, a worn out clutch pack didn't show any error codes on scanning. But since the noise seems to be persisting even after replacement, if you have trusted FNG specialising in VAG cars, may be you can try to figure out the issue. Hope this helps. Drive safe.

Some positive news from the Authorized Service Centre finally! After waiting for almost 2 months, they are replacing the entire Gearbox valued at Rs. 5,29,000/- under warranty. They had ordered it a month back and the same was imported from Germany few days back. Went for inspection yesterday and everything was in order. The part has been imported on the basis of my VIN. I hope this is the 'improved' DQ 200 which will offer some reliability for the coming years. I am hoping to pick the car in the next couple of days after fitting, basic setting and road tests are done.

Fingers crossed!

[drpudhi]

Originally Posted by mnsh_87

Some positive news from the Authorized Service Centre finally! After waiting for almost 2 months, they are replacing the entire Gearbox valued at Rs. 5,29,000/- under warranty. They had ordered it a month back and the same was imported from Germany few days back. Went for inspection yesterday and everything was in order. The part has been imported on the basis of my VIN. I hope this is the 'improved' DQ 200 which will offer some reliability for the coming years. I am hoping to pick the car in the next couple of days after fitting, basic setting and road tests are done.

Fingers crossed!

That's great. Though i will take that gearbox value with a bucket of salt. The MRP of mecatronics+multiclutch+flywheel comes to around 1.6 L and with oils and labour will be max 2L. And i don't think there is any 'improved' DQ200. Those so called improvements are mostly changes in software maps. Still, enjoy the car and the gearbox without worrying much. Drive safe.

[vishy76]

Originally Posted by drpudhi

That's great. Though i will take that gearbox value with a bucket of salt. The MRP of mecatronics+multiclutch+flywheel comes to around 1.6 L and with oils and labour will be max 2L. And i don't think there is any 'improved' DQ200. Those so called improvements are mostly changes in software maps. Still, enjoy the car and the gearbox without worrying much. Drive safe.

He isn't referring to the mechatronics or multiclutch or flywheel. He's reffering to the gearbox body itself which contains the cogs and the differential. That part costs around 4L on boodmo, so I believe around 5L from the dealership is believable.

[drpudhi]

Originally Posted by vishy76

He isn't referring to the mechatronics or multiclutch or flywheel. He's reffering to the gearbox body itself which contains the cogs and the differential. That part costs around 4L on boodmo, so I believe around 5L from the dealership is believable.

Never heard of a gearbox body change including the cogs and differentials. That's a first. Not sure why they had to do that. Interested in hearing out the reasoning and diagnosis behind this step. Hope mnsh_87 shares more info on this.

[mnsh_87]

Originally Posted by drpudhi

Never heard of a gearbox body change including the cogs and differentials. That's a first. Not sure why they had to do that. Interested in hearing out the reasoning and diagnosis behind this step. Hope mnsh_87 shares more info on this.

Hi. That is exactly what the A.S.S. told me - that this is a first and I thought they were bluffing. Apparently, they were not able to rectify the issues post a multi clutch and flywheel change and also after a mechatronic change thereafter. That is why they went for an entire unit change. Maybe this is a result of maintaining good relations with the ASS as my car has been serviced only at one place and I have consistently dealt with the same service advisor for few years now. In any case, I am a lawyer and would have taken VW to court for this. Hoping that this works out well. I want to run the car for another 40-50k kms and I am not fond of any of the cars in the market right now.

Posting some pictures for the members here.

[TheWall]

Do we have any members in this forum whose DSG box hasn't failed even after driving 50-60K KM?
Failure of DSG itself is a painful incident where you are stranded on the road with friends/family(could be far away from home on road trips)

The process after failure seems to be even more painful.
1. Multiple follow ups with ASS about the issue.
2. Multiple emails to higher management.
3. Multiple twitter complaints.
4. Potential repair cost of around 1.5L.
5. Lot of stress because of all the above.

One more thing which I find painful is, even if we are ready to pay for the entire repair, we still need to leave our vehicle for almost 1-2 months at the ASS. The owner is left without a car for 2 months, needs to make alternate arrangements and all that comes along with not having a car.

How is this still legal?

[NotanF1driver]

Originally Posted by TheWall

Do we have any members in this forum whose DSG box hasn't failed even after driving 50-60K KM?

Hello. Yes, we had a VW Vento TSI DSG 2015 which had almost 60k kms in the odometer. The car did not have a DSG failure, however, there were occasions where it gave us all a chill back the spine. Many a times while doing a three point turn, the car would take a good 2-3 sec pause to engage reverse gear from drive position. One day, drive mode could not be engaged, the lever moves to D, but car wont move - the healed itself in some hours. Also, recently, a bunch of warning lights came up on the dash and the car was in the service centre for a couple of weeks. After this ordeal, the fear of DSG failure and other costly failures made us sell the car.

Now, we have a City CVT which is nowhere close to Vento in the fun to drive aspect, but peace of mind is priceless.

[karanbhatnager]

Originally Posted by vishy76

Coming to the reason for failure, the mechatronics in the DQ200 has a high pressure accumulator. What this basically does is generate a very high amount of pressure in the mechatronics fluid (upto 60 bars) in a very short period of time once the ignition is switched on. This accumulator with time, wears out. The internal seats abrade and cause the oil to get contaminated with metallic particles. Initial symptoms include mis-shifting and delays as the fluid pressure inside the mechatronics isn't enough for the solenoids due to the bad accumulator. Eventually, the contaminated oil ends up destroying the solenoids as well leading to no drive to the wheels or only odd or even gears being available.

Hello @Vishy76 and other members who faced this issue, recently I got the 'loss of power' issue on my '17 Skoda Octavia 1.8 TSI DSG (clocked 74K KMs), It happened as I was slowing down at a red light and as soon as the car became stationary and I tried to accelerate, the car did not budge; I could see the revs going up and gear upshifting from D2-D3 but nothing was moving on ground. I quickly put the gear lever on P and shifted back to D but still the car wouldn't move. It happened during peak traffic and people behind me started honking and then panickingly I turned off the car and turned it back on, moved to D and to my surprise car started moving as normal. I drove back and parked the car at home and called my SA at Skoda (Jai Auto mohan cooperative), who asked me to get car towed to him through RSA. I did so the next day and they had the car with them for about a week and came back with the dreaded 'mechatronic issue', my heart sank upon hearing this as my 6 years of extended warranty had expired just 2 months back
The next day he shared a job card estimate of around INR 41,000 which left me (pleasantly?) surprised and upon asking him he said the DSG accumulator is faulty and has to be replaced and the Exide battery is bad and it too has to be replaced with the OEM Varta battery. I told him the battery is almost brand new as it was changed under warranty by exide about a month back but he didn't budge citing compatibility issues and then only offered a further discount of INR 1000 on labour. Having discussed this internally, I then gave him a go-ahead and he took another week and 2 follow up mails to finally fix the issues and get the car delivered back to me.
I have now driven the car close to about 300 kms and not faced any issue so far (touches wood).
I wanted to know whether this accumulator replacement is a permanent solution and should I foresee another DSG/ mechatronic issue in the future given your experience.
Thanks!