After a long time, I got some free time from my schedule which allowed me to head to my hometown to carry out some pending jobs and look after some loose ends. One of the important tasks were carrying out some maintenance work for my parents' vehicles, not anything major, just regular maintenance but this time around I decided to do it with a slight change.
Normally we always give our vehicles to the authorised service centre and don't argue much over the SA and agree to whatever they suggest and recommend, one of those things were using their own recommended engine oil. However after reading this page, I realised what potential blunder these people might have been doing by using 0W20 oil instead of the recommended 5W30 for my dad's 2010 WagonR, also there was the fact that they were just using average quality Indian Oil Servo(even Suzuki's own Ecstar is basically a repackaged Servo as its made by IOC only). I seriously pondered upon this and given my very good experience with Shell in both my Hyundais I zeroed in upon Shell Helix 5W30.
Upon reading this thread I realised that Shell even produces a special Maruti Suzuki MGO branded oil too but the fact was here in my dad's hometown Shell is a name very less heard of and therefore the local Maruti workshop don't stock these and advise on using Servo only, therefore upon surfing the net I found what I was looking for on Amazon and ordered it right away which was promptly delivered to my home.
My dad( a retired personnel now) was interested to see the car getting serviced and observe if the supposedly better quality oil made any significant changes and therefore tagged along with me, thus my plan of visiting the ASC got delayed by 2.5 hours and instead of 7AM we reached there at 9:30AM. I was worried by the fact that there will be a whole lot of crowd there since this has been my experience with Hyundai. To my surprise though the service station was relatively deserted which might be due to the fact that it was a weekday.
After doing a roadtest the SA suggested me a lengthy list of jobs including suspension overhaul, major repair of brakes and many other minor jobs which dialled the bill to 8000 INR!! Since I didn't feel anything wrong with the car and many of the components had been changed over a past few years and running of late has been quite reduced too. Then he explained me the cost of engine oil which is approximately 2000INR upon which I told him that I'll be providing the oil by myself, initially he didn't agree but upon speaking with his higher ups he agreed, here I was just thinking that if I could procure a Shell oil at approx 1200INR at retail prices how much less a Servo which is definitely inferior to it would cost to them that too in wholesale and how much of a margin they eek out from customers, I further tried to reduce the costs by denying the usage of 3M cleaning agent but he kept on pestering me and then my dad asked me not to argue and leave it to which I obliged.
Upon their credit though the work was carried out swiftly(not pun intended

), it was also helped by the fact that almost 90% of the other cars which came for service were brand new S-Presso,WagonR and Brezza which mostly probably had just come for their general checkup.
I&my dad were waiting at the customer lounge from where the service bay was perfectly visible, after washing when my car came into service bay, to my surprise it was just parked in the bay which was just located right next to where we were sitting. After draining the old oil(which was in top shape as per the mechanic), when the turn came to pour fresh oil I was just too excited and went straight to the service bay to observe it, the mechanic said its the same oil which Maruti earlier used to provide in mass quantity circa 2007 but later switched to Servo. I just can't help but think how much has Maruti drooped down, earlier too they made cheap cars but those were built way better than todays' cars which just feel very tinny and unfinished.
Anyways the service was completed within 3hours and I must say that all the cleaning and polishing job they did, they did it meticulously and at a point upto 6people were working on my single car!!
The service costed me just a shade above 3000INR and if I include engine oil its 4200INR which IMO is acceptable in today's times.
Engine Oil procured by me, which is even approved by MSIL for Maruti petrol cars
Engine oil stocked by ASC, even EcStar is manufactured by Indian Oil.
My car at the service bay which was clearly visible from the customer lounge.
After the service was completed I took the car to fuel station and tanked it up with XP95 and did a full tank of the same. Even though owners' manual specifies normal 95RON petrol is required I find my car to be running a bit more smooth with 95RON. Might be a placebo but still I prefer it.
Wish everybody happy and safe motoring,
Regards
Tony