Re: Honda Amaze: Oil leak, engine seized! A bad experience with Honda service Quote:
Originally Posted by dhruvtanwar On a related note, I have a close friend who's similar experience with his diesel Linea has resulted in the car being lying rusting at the dealer's since eons now. Slowly but steadily, that too is heading towards the Consumer Court. In the meantime, he's moved over to a trusty Hyundai Verna to "keep things moving" so to speak.
I wonder if the lack of visible "external damage" to the oil filter in the pics here prove that, at least from a legal standpoint, Honda is evidently lying through its teeth? And can't that be cause to sue for cheating or fraud or something? |
Can you please share what exactly happened with your friends Linea, We can raise this issue as i know Fiat is known to be very helpful in such cases, if the case is genuine. Also if required we can escalate to the higher management.
We can even start a new thread to help him, am sure it will help. Quote:
Originally Posted by nikhilmadgavkar If there was an oil leak in the first place it would have left oil marks especially at a place where the vehicle is parked,and will take quite some time to drain.
If the company is giving vague explanations and refusing to act upon it ,try filing a consumer complaint against Honda. |
Hi Nikhil, No Evidance of Oil leak at his residential parking as well as office parking. If fact my friend was saying the office watchman immediately raises the flag if he finds oil leaking from any car in the premises.
Yes now that is the only option remaining. Quote:
Originally Posted by Recallers First, send an E- Mail or letter [ preferably a lawyers notice ] to Honda Motors and to your Insurer informing them about the incident. If they fail to revert fruitfully then proceed to file a complaint in the District Consumer Redressal Forum. Procedures are easy but I recommend that you engage a lawyer. Gone are the days when consumer cases got delayed for years. This would hardly take a few months.
Expenses would include
Court Fees [ District Forum ]
1-5 Lakhs Claim Amount : 200 Rs
5-10 Lakhs Claim Amount : 400 Rs
10 Lakhs and Above : 500 Rs
If you are engaging a lawyer then his charges.
You can claim compensation for
a. Deficiency of service
b. Defective product
and other heads as deemed necessary.
Some dynamic sites http://www.consumerrights.org.in/nat...r-helpline.htm
Cheers
Rohan Joseph |
Hi Rohan,
Thanks a lot for detailed info. I called the National Consumer helpline No.
1800114000. The lady at call center asked some probing questions like
1> Name and address, date of Purchase, last date of service, cost of the car variant.
2> Then she asked have you checked the owners manual about is the damaged part is covered under warranty or not.
3> Next question was have you reported the problem to dealer and when.
4> Have you escalated the issue to the manufacturer and their reply again date for the same.
Now that executive advised me to write a letter to Honda and dealer about the indecent and post the same to the official postal address and if they don't revert then you can approach consumer court, but we need to update National consumer helpline they will guide us for the proper approach, really satisfied with the call and info got from this number. http://www.nationalconsumerhelpline.in/Automobiles.aspx
I have even tried to know if we can get the engine repaired or replaced from out side and called Shetty motors, Opera House, i know them as i used to source my Palio's parts from them, he also said the Amaze Engine will be difficult to source but still if needed he can try.
Last edited by parimal_g : 20th March 2015 at 17:15.
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