re: My Mahindra XUV5OO goes DEAD. Update: Engine Replaced Good Morning All, Quote:
Originally Posted by scopriobharath Has Mahindra offered to replace the engine?
if the head has been opened at 11,000 kms, it is definitely not a good sign. Dust is known to get in even in Engine workshops in countries like UK.
Here, i notice engine is being worked upon in the open.
Get additional 1 year warranty from Mahindra or an engine replacement. |
There is absolutely no question of an engine rebuild. And M&M also doesn't support that ( No child part et all). I am being told that the M&M team would be visiting the A.S.S. today and take a call on that. Quote:
Originally Posted by abirnale While we already have found answers for why, what and how, the question remaining is when?
And I hope you aren't going to pay anything out of your pocket for this open heart surgery?
Has M&M offered you a replacement vehicle meanwhile?
Is the issue being managed only at dealer service level by regional engineers or any top-ups are involved?
So far looking at your responses and experience, it seems like M&M has handled the whole episode very well. The real testimony to the manufacturer and dealer is when they deliver on your expectations and create the wow experience! |
Yes I have been asked by the dealer for a replacement vehicle , but I won't be needing it since I have my Baleno. It's an added Liability for me right at this moment. No top ups are involved, since things are going in the direction it's supposed to go. The dealer team and the zonal M&M team are taking care, and are doing a pretty neat job, just that in my opinion they are delayed by a day, in taking a decision. And Time Matters! Today let them take a call, if there's any further delay, I have to think about alternate course of action. Quote:
Originally Posted by debuda [*]Low oil pressure warning lamp should have come on. |
There wasn't any warning whatsoever. No check engine light, no nothing. Quote:
Originally Posted by debuda [*]In all probability, there should be a DTC code for low oil pressure. If so, the ECU should have registered that DTC code. I’d advise me_sid to check from the A.S.S. whether they found any such DTC code after connecting the OBD / laptop (usually, the OBD is capable of showing not only the current DTC codes but also historic ones). |
I was being told that that they had a DTC code regarding low oil pressure. However this was after the engine has seized. What amazes me is why didn't the check engine light come up or the vehicle go into a limp mode. IMHO if there's a fault these are the logical ways of warning the driver that time to go the service centre. But as reported to me yesterday the Sump Pump was not totally dead however there's marks of abrasion in the pump. Quote:
Originally Posted by debuda I find it rather ironic that me_sid has been changing his engine oil at a much higher (5 times!) frequency than recommended by the manufacturer and still his engine fails due to (apparently) an oil related issue. |
Yes I changed the engine oil after running in that's 1000 KM, then during 1st service, and then again after I came back from the trip. I guess too much of care has softened the brute. Quote:
Originally Posted by debuda This is the first reported (at least on TBHP) incident of engine failure in a XUV, that too in a relatively new and sparingly used car, and needs to be followed up to its logical conclusion. In any case, complete replacement of the entire engine assembly under warranty should be insisted upon. |
I think this would also be the first reported case of an individual who is kicking himself for being the first in TBHP/Country. Debuda thank you very much, for keeping a close watch and ear (phone call)
Let me see how the day progresses, will keep you guys posted
PS. SSTraveller ( Shamindrada) : All I can say is BRAVO, and that you should seriously think about an alternate profession. Thanks a Ton dada. |